Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
As an Internal Sales Representative at Viavi Solutions Inc., you will be responsible for providing coordinated support to our Field Sales team. You'll actively engaging with potential customers, identifying their needs, and showcase Viavi's innovative solutions. This role is crucial in ensuring a seamless customer experience from initial contact to successful closure.
What you'll do:
* Manage and nurture customer relationships to identify, upsell, and cross-sell opportunities for Viavi products and services.
* Collaborate closely with the field sales teams to support on administrative tasks
* Prepare and deliver accurate quotes, proposals, and contracts to customers.
* Maintain comprehensive and up-to-date customer and sales activity records in the CRM system.
* Stay informed about industry trends, competitive landscape, and Viavi's product roadmap.
* Participate in ongoing sales training and development programs.
Pre-Requisites / Skills / Experience Requirements:
What you bring:
* Some experience in a customer facing role (retail, call centre, marketing etc)
* People orientated with good communication skills and ability to build rapport quickly
* Good presentation skills (both written and verbal).
* Ability to work independently and as part of a collaborative team.
* Strong organizational skills and attention to detail.
* Experience of MS packages and/or CRM system
* Interest in Avionics, Electronics, GPS systems or how technology works
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
Skills Required
- Some experience in a customer-facing role, such as retail, call center, or marketing
- Strong communication and rapport-building skills
- Good written and verbal presentation skills
- Ability to work independently and collaboratively as part of a team
- Strong organizational skills and attention to detail
- Experience with Microsoft Office packages and/or CRM systems
- Interest in avionics, electronics, GPS systems, or technology
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
VIAVI Solutions Insights
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
