Flow Control Group

Inside Sales Representative

Posted 4 Days Ago

Be an Early Applicant

Augusta, GA, USA

In-Office

Junior

Other • Energy

The Role

Responds to customer inquiries, develops customer relationships, identifies sales opportunities, follows up on quotes and leads, and supports outside sales representatives with quotations, product information, and order management. The role requires understanding customer applications and purchasing needs, reading basic technical specifications, managing multiple requests, and maintaining accurate communication throughout the sales process.

Summary Generated by Built In

Company: Southeast Pumps
About Us:
Southeast Pump Specialist, Inc. serves Georgia, South Carolina, North Carolina and Florida. We specialize in industrial pump repair and are a distributor for pumps, mechanical seals and mechanical packing.
Visit our Website: www.sepump.net

Key Responsibilities

Respond promptly to customer inquiries by phone, email, and other communication channels.
Develop strong relationships with customers by understanding their needs, applications, and purchasing requirements.
Identify sales opportunities and proactively follow up on quotes, leads, and customer requests.
Support outside sales representatives with customer communication, quotations, product information, and order management.
Maintain regular communication with customers throughout the sales process.

Qualifications

2+ years of inside sales, customer service, industrial sales, or related experience preferred.
Experience with industrial pumps, rotating equipment, mechanical equipment, fluid handling, or a related industry is a plus.
Strong mechanical aptitude and willingness to learn technical products.
Ability to read and understand basic technical specifications, drawings, and product literature.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to prioritize multiple customer requests and deadlines.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office and the ability to learn CRM/ERP systems.
Ability to work effectively both independently and as part of a team.

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Southeast Pump operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

Skills Required

2+ years of inside sales, customer service, industrial sales, or related experience
Experience with industrial pumps, rotating equipment, mechanical equipment, fluid handling, or a related industry
Strong mechanical aptitude and willingness to learn technical products
Ability to read and understand basic technical specifications, drawings, and product literature
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Ability to prioritize multiple customer requests and deadlines
Strong attention to detail and accuracy
Proficiency with Microsoft Office and ability to learn CRM/ERP systems
Ability to work effectively independently and as part of a team