Inside Sales Representative

Description

About Us: 

LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.   

Position Summary

The Inside Sales Representative is responsible for developing and maintaining customer relationships, generating sales opportunities, preparing quotations, and supporting the sale of power system equipment and services. This role works closely with customers, outside sales representatives, engineering teams, and operations to provide solutions related to generators, switchgear, UPS systems, battery systems, electrical distribution equipment, and power reliability services.

Key Responsibilities

• Respond to customer inquiries regarding power system products, services, and technical solutions.
• Generate and qualify leads through inbound and outbound sales activities.
• Prepare and deliver accurate quotes, proposals, and bid packages.
• Follow up on quotations to secure orders and maximize conversion rates.
• Collaborate with engineering and operations teams to develop customer-specific solutions.
• Support outside sales representatives with pricing, product selection, and customer account management.
• Maintain customer records, sales activities, and opportunities within CRM systems.
• Develop relationships with contractors, facility managers, electrical engineers, data centers, utilities, municipalities, and industrial customers.
• Identify opportunities for equipment upgrades, maintenance agreements, emergency service contracts, and replacement projects.
• Track project opportunities from initial inquiry through contract award.
• Coordinate order processing, delivery scheduling, and customer communications.
• Meet or exceed monthly, quarterly, and annual sales objectives.
• Stay informed on industry trends, competitive offerings, power quality solutions, and emerging technologies.

Requirements

  Required Qualifications

• Associate's or Bachelor's degree in Business, Engineering, Electrical Technology, or related field preferred.
• 2+ years of inside sales, technical sales, customer service, or account management experience.
• Experience in power generation, electrical distribution, industrial equipment, HVAC, construction, or related industries preferred.
• Strong communication, negotiation, and customer relationship skills.
• Proficiency with CRM software, Microsoft Office, and ERP systems.
• Ability to understand technical specifications, electrical drawings, and equipment configurations.
• Detail-oriented with strong organizational and multitasking abilities.
• Proven ability to succeed in a fast-paced sales environment.

Preferred Qualifications

• Knowledge of: 
  • Standby generators
  • Automatic transfer switches (ATS)
  • Switchgear and switchboards
  • UPS and battery backup systems
  • Power quality solutions
  • Electrical distribution systems
  • Preventive maintenance and service contracts
• Experience working with contractors, consulting engineers, and facility management organizations.

Key Competencies

• Customer Focus
• Technical Aptitude
• Relationship Building
• Problem Solving
• Time Management
• Attention to Detail
• Negotiation Skills
• Team Collaboration
• Sales Planning
• Accountability

Performance Metrics

• Sales revenue growth
• Quotation-to-order conversion rate
• Lead generation and qualification volume
• Customer retention and satisfaction
• CRM activity and pipeline management
• Response time to customer inquiries
• Achievement of sales targets and KPIs

This position is ideal for a motivated sales professional who enjoys building relationships and selling technical solutions that support critical power infrastructure for commercial, industrial, healthcare, utility, and data center customers.

Why Join Us? Our Benefits Make a Difference. 

We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team. 

• $0-cost Dental Insurance 
• $0-cost Vision Insurance 
• $0-cost Short-Term & Long-Term Disability Insurance 
• $0-cost Life Insurance with additional buy up options 
• Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options 
• $0-cost Employee Assistance Program offering confidential counseling and support services 
• Employer Health Savings Account Contributions to help offset health expenses 
• Retirement Plan Options with generous employer matching contribution 
•  Paid Parental Leave to support your growing family  

Why You Will Love Working with Us: 

• Impact:  Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
• Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
• Collaborative spirit:  Work closely with engineers, marketers, and other professionals to bring ideas to life.
• Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.

At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.