Inside Sales - Communications & Security Solutions (CSS)
- Anixter Australia
- Sydney Location
We’re looking for a proactive, customer‑focused Inside Sales Representative to join our collaborative team delivering B2B Security, Networking, Datacom, and Telecom product solutions.
If you’re energised by customer interaction, enjoy being busy, and get satisfaction from making things happen, this role is made for you.
Why This Role Matters
As a key point of contact for integrator customers, you’ll support our Outside Sales team to manage day-to-day customer needs, provide product solutions, and a seamless customer experience.
Your ability to handle enquiries, resolve supply challenges, and spot opportunities strengthens relationships and supports revenue growth.
What You’ll Do
- Customer Enquiries: Handle inbound calls and emails with prompt, accurate support.
- Order Management: Create and process orders with high accuracy.
- Fulfilment Coordination: Verify orders, manage fulfilment, and communicate stock, lead times, and delivery updates.
- Product & Solution Selling: Recommend products and alternatives that meet customer needs, while driving upsell and cross‑sell opportunities.
- Value‑Added Services: Promote Wesco Anixter’s supply chain service offerings, including kitting and project staging
- Quoting: Support Outside Sales to prepare, issue, and follow up on quotations.
- Order Status Management: Monitor open orders, backorders, and expediting requirements.
- Internal Collaboration: Work with outside sales, operations, technology support, inventory, and suppliers to resolve issues and deliver outcomes
What Success Looks Like
- Strong, trusted customer relationships
- Accurate and timely order processing
- Proactive, solution‑based selling
- Clear, professional communication at every stage, predominantly via phone
- Effective qualification and development of opportunities
- Smooth coordination with internal teams
- Reliable ownership of customer commitments
What You Bring
- Strong phone presence with the ability to sell
- Excellent written and verbal communication skills
- Experience in a fast‑paced customer service or inside sales environment
- Technical aptitude with a willingness to learn products, system design, and solutions
- Excellent administration and organisational skills
- Inside Sales or relevant experience in a technology/wholesale distribution environment (highly regarded)
- Experience in, or an understanding of, the security, telecommunications, infrastructure cabling, networking, or related technology industries (preferred).
We build, connect, power, and protect the world.
Wesco Anixter is the international go-to-market brand of Wesco, combining the scale and resources of a global organisation with strong local knowledge and in-country expertise.
In Australia and New Zealand, our businesses operate across commercial sales, distribution, security, networking, communications, and data centre solutions, as well as the manufacture of unified video, access, and security systems. This role sits within our legacy business, under Anixter Australia.
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Skills Required
- Strong phone presence with the ability to sell
- Excellent written and verbal communication skills
- Experience in a fast-paced customer service or inside sales environment
- Technical aptitude and willingness to learn products, system design, and solutions
- Excellent administration and organisational skills
- Inside sales or relevant experience in a technology or wholesale distribution environment
- Experience in or understanding of security, telecommunications, infrastructure cabling, networking, or related technology industries
WESCO International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.
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Retirement Support — Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
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Leave & Time Off Breadth — Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
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Flexible Benefits — Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.
WESCO International Insights
What We Do
At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.
