Your role
As an Inside Sales Representative, you are responsible for managing and developing a portfolio of customers within your industry segment. This is an inside sales role where you build strong relationships through digital channels and drive commercial growth.
You combine commercial acumen with analytical insights and digital tools to deliver excellent customer value.
What will you do?
- Customer & Principal relationship management & sales growth
- Grow, build and maintain customer and principal relationships via phone and online tools
- Understand customer (technical) needs and identify commercial opportunities
- Develop new accounts in line with business growth strategy
- Commercial follow-up
- Negotiate prices and volumes
- Achieve annual sales targets
- Ensure pricing data is accurate and up to date in CRM
- Digital customer engagement
- Use CRM (Dynamics 365) and integrated Microsoft tools daily
- Promote the use of Customer Portal and e-Lab
- Deliver a best-in-class digital customer experience
- Data & analysis
- Gather and analyze market, product and competitor information
- Translate insights into actionable business strategies
- Administration & control
- Maintain accurate customer and product data in CRM
- Monitor payment terms and financial risks
- Collaborate with internal stakeholders (marketing, technical, SHEQ, …)
- Sustainability & optimization
- Contribute to sustainability initiatives and KPIs
- Continuously improve processes and ways of working
Who are you?
✔ Technical bachelor’s degree (preferably in Chemistry)
✔ Around 3 years of experience in a commercial role
✔ Digitally savvy (CRM Dynamics 365, Microsoft tools, customer platforms)
✔ Strong communication and relationship-building skills
✔ Analytical mindset with a commercial drive
✔ Good negotiation and presentation skills
✔ Fluent in Dutch and English
✔ Able to work under pressure and manage priorities
Skills Required
- Technical bachelor's degree, preferably in Chemistry
- Around 3 years of experience in a commercial role
- Experience using CRM systems, preferably Microsoft Dynamics 365, Microsoft tools, and customer platforms
- Fluent in Dutch and English
- Strong communication and relationship-building skills
- Analytical mindset with commercial drive
- Good negotiation and presentation skills
- Ability to work under pressure and manage priorities
What We Do
As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees. Specialties include: Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude. Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals. Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability. We aim to provide effective, sustainable, and reliable solutions. Our business is your business
