Inside Sales Representative

Posted 4 Days Ago
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Vancouver, BC, CAN
In-Office
55K-60K Annually
Entry level
Other
The Role
The Inside Sales Representative handles inbound inquiries, provides product information, processes orders, develops new business, and manages existing customer relationships. The role involves prospecting, closing sales, addressing customer concerns, supporting campaigns and service launches, entering customer intelligence into ARES and Trux, and collaborating with sales, operations, and administrative teams. This is an in-office position requiring strong communication, telephone sales, customer service, organization, and the ability to use multiple systems.
Summary Generated by Built In
Why Choose Us:

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description:

The Inside Sales Representative plays a key role in supporting customers and driving sales growth within the organization. This position involves handling inbound inquiries, providing product information, processing orders, and proactively reaching out to existing and potential clients to promote products or services. The ideal candidate is a strong communicator with a customer-first mindset, capable of building relationships, resolving issues efficiently, and identifying sales opportunities.

As an Inside Sales Representative with us, the minimum responsibilities are:

  • In office 5 days a week 8-5 working with sales team

  • Source and develop new business opportunities while also managing, strengthening, and retaining existing client relationships to drive long-term growth and customer satisfaction.

  • Enter intelligence gathered into our ARES and Trux systems for future follow up.

  • Working with operations and administrative staff in a team environment but must be capable of working independently. 

  • Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.

  • Work with sales team to call on all sales campaigns/promotions, new service launch and other sales related initiatives

What We Need From You:
  • Telephone sales and customer skills are a key component of the position with successful track record of maintaining existing business, prospecting and closing new business.

  • Excellent phone etiquette and demeanor.

  • Excellent written and verbal communication skills. 

  • Maintain and develop existing business best practices.

  • Ability to operate in a fast-paced and dynamic business environment and be prepared to develop and execute strategies

  • Ability to learn and use multiple computer systems simultaneously

What You’ll Get From Us:
  • Competitive Wages ($55,000 - $60,000 annual salary plus commissions)

  • Retirement Plan with company match; let us help you save for your future

  • Benefits; Medical, Dental, Vision

  • Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan

  • Insurance: Life, Short Term/Long Term Disability

With competitive base salary, and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

Skills Required

  • Telephone sales and customer service skills
  • Successful track record maintaining existing business, prospecting, and closing new business
  • Excellent phone etiquette and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to maintain and develop existing business best practices
  • Ability to work in a fast-paced, dynamic business environment
  • Ability to develop and execute strategies
  • Ability to learn and use multiple computer systems simultaneously
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The Company
HQ: The Woodlands, TX
10,001 Employees

What We Do

Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest. Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.

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