Inside sales / Customer Service
Experienced and highly productive Inside Sales Representative, who can effectively manage larger volume accounts while growing and taking care of our customers.
Responsibilities- Responsible for managing the day-to-day orders to provide the best in service to our customers.
- Handle incoming sales call/email requests and promptly answer customer requests.
- Able to check inventory, future rolling's, production to be able to accurately quote customers.
- Enter orders, check status, and make costumer aware of any changes to the status of the material.
- Work to meet the sales goals provided by the customer and the Vulcan sales team.
- Develop new customers and accounts, reach out to existing customers to grow business.
- Maintain and monitor customers activity within your assigned accounts.
- Keep mistakes to a bare minimum, accuracy is a must.
- Work closely with the Market Managers, Scheduling, Quoting departments for updated pricing, specification review, and quoting lead times to customers.
- Back up Sales team when needed, answer phones, respond to emails and take care of the customers when a teammate is absent.
- Travel as needed and meet with customers of Vulcan Steel Products
Requirements:
- Strong problem solver and multi-tasker
- Organizational skills and accuracy are a MUST.
- Must be able to work in a team environment and willing to help teammates daily.
- Ability to identify and research accounts, key players, and generate interest to grow existing accounts along with cultivating new ones.
- Proficient in MS Office (Outlook, Word, Excel, and Power Point).
- Ability to communicate effectively with both internal and external customers
Preferred:
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- 3+ years of sales experience in the metals industry
- 2-4 year degree
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
Skills Required
- Strong problem-solving and multitasking skills
- Strong organizational skills and accuracy
- Ability to work in a team environment and support teammates
- Ability to identify and research accounts and key players
- Ability to generate interest and grow existing accounts
- Ability to cultivate new customer accounts
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Effective communication with internal and external customers
- 3+ years of sales experience in the metals industry
- Two- to four-year degree
What We Do
Steel Dynamics is one of the largest domestic steel producers and metals recyclers in the United States, based on estimated annual steelmaking and metals recycling capability, with facilities located throughout the United States, and in Mexico. Steel Dynamics produces steel products, including hot roll, cold roll, and coated sheet steel, structural steel beams and shapes, rail, engineered special-bar-quality steel, cold finished steel, merchant bar products, specialty steel sections and steel joists and deck. In addition, the company produces liquid pig iron and processes and sells ferrous and nonferrous scrap.
