The Inside Sales position is responsible for managing day-to-day sales activities in line with the strategy set forth by Shepley Wood Products and Outside Sales Leaders. Day-to-day sales activities include but are not limited to quoting, ordering, setting up deliveries, follow up (internal & external), review and verification of documentation, product research, training (internal & external), answering phones, and servicing walk in customers.
Responsibilities include:
- Prepare and present professional and accurate material quotes.
- Review projects and building plans to assess customer needs. Act as an advisor to identify resources and anticipate needs.
- Oversee and prepare special orders.
- Maintain regular communication with customers and follow up on outstanding material quotes.
- Input sales orders quickly and accurately to our internal systems.
- Oversee the fulfillment of orders to ensure products are received on time and on budget.
- Strive to exceed customer service expectations.
- Work well in highly collaborative team atmosphere.
- Perform other duties as assigned.
Qualifications: High School diploma. 3 to 5 years building materials industry required. Construction industry experience is a plus. Self-motivated and conscientious with high energy and attention to detail. Excellent communication and interpersonal skills. Computer aptitude and willingness to learn product and computer systems. Exceptional organizational skills; ability to multi-task; strong sense of urgency.
Schedule: Monday to Friday, full-time. Saturdays as needed.
Skills Required
- High school diploma
- 3 to 5 years of experience in the building materials industry
- Construction industry experience
- Self-motivated and conscientious work style
- High energy and attention to detail
- Excellent communication and interpersonal skills
- Computer aptitude and willingness to learn product and computer systems
- Exceptional organizational skills
- Ability to multitask
- Strong sense of urgency
What We Do
Shepley Wood Products is a lumberyard and building-materials supplier serving professional contractors and builders. Founded in Hyannis in 1978, the company provides lumber, interior trim, primed pine, architectural finish hardware, and related service and delivery support. Its mission is to lead the building-materials industry by investing in customers, employees, and the community while helping professional builders complete their projects smoothly and successfully.
