Inside Sales Representative

Posted 2 Days Ago
Be an Early Applicant
Bedford Heights, OH, USA
In-Office
17-20 Hourly
Junior
Retail • Manufacturing
The Role
Conduct inbound and outbound follow-ups with homeowners, provide helpful home improvement solutions, set appointments for outside sales representatives, generate referrals, and deliver excellent customer interactions. The role requires strong phone etiquette, listening, organization, multitasking, and goal achievement. It offers hourly pay, appointment bonuses, uncapped earning potential, training, benefits, overtime, career advancement, and work-from-home flexibility.
Summary Generated by Built In
Overview

Universal Windows Direct - Inside Sales Representative


Unlock your career potential as an Inside Sales Representative at Universal Windows Direct. At UWD, we are driven by success. This includes YOUR success. We need motivated, talented, charismatic, self-starters. If success and winning motivates you, you belong with us! Our top-notch sales team is driving growth as a national leader in the home improvement industry. If helping people get what they want is something that excites you, we will give you the tools, the training, and the team you need to achieve those goals. We truly believe everyone can carve out their niche and make a career here, and we want you to be the next part of that.


Pay Rate: $17-$18/hr + $5-$20 Bonus for every meeting that you set (Tiered system)


Shift:1:00pm - 9:00pm (3 days during the week, get to pick your days off) + Saturday (9:00am - 5:00pm) & Sunday (10:45am - 5:00pm)

Responsibilities

· Provide an excellent first impression to every customer you interact with

· Offer helpful solutions to customer’s home improvement needs

· Drive new business through inbound and outbound follow ups

· Set appointments and generate referrals for our Outside Sales team

Qualifications

· B2C or B2B or Customer Service experience.

· 1-2 Years of inbound/outbound calling.

· Good organizational skills and the ability to multitask.

· Excellent phone etiquette.

· Strong listening and conversational skills.

· Ability to set and achieve goals.

· Availability between 8am and 8 pm M-F, 9am to 3pm Saturday, and 11am to 5pm Sunday.


Perks:

· NO COLD CALLING! We give you all the prospects. All of your leads are homeowners that have actively shown interest in a home improvement project.

· Uncapped earning potential.

· Overtime opportunities

· Exceptional training; including our exclusive sales process.

· Opportunities for career growth and rapid advancement throughout the company.

· Personal and group coaching designed to take your skills and abilities to the next level.

· Ability to work from home.


Compensation and Benefits:

· Competitive compensation packages (base hourly & uncapped commission)

· Medical, Dental, and Vision Insurance with Plan Options

· Basic and Voluntary Life and AD&D Insurance for Employee and Family

· 401(k) Retirement Plan with company match

· Paid Time Off (PTO). For any vacation, personal, and sick day needs.


UWD is an Equal Employment Opportunity Employer

#INDUWDR


Skills Required

  • B2C, B2B, or customer service experience
  • 1–2 years of inbound and outbound calling experience
  • Good organizational skills and ability to multitask
  • Excellent phone etiquette
  • Strong listening and conversational skills
  • Ability to set and achieve goals
  • Availability between 8 a.m. and 8 p.m. Monday through Friday, 9 a.m. to 3 p.m. Saturday, and 11 a.m. to 5 p.m. Sunday
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The Company
4,800 Employees
Year Founded: 2010

What We Do

Great Day Improvements, LLC is a vertically integrated, direct-to-consumer home-improvement company that brings together specialized brands serving homeowners across the United States. Its offerings include replacement windows and doors, gutters, sunrooms and patio enclosures, siding, roofing, bathrooms, and other renovation products. The company combines product design and manufacturing with professional installation through brands including Champion, Leafguard, and Patio Enclosures.

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