Inside Sales Representative

Posted Yesterday
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Fort Worth, TX, USA
In-Office
Entry level
Industrial • Manufacturing
The Role
Maintains customer relationships and databases, prepares quotes, processes orders, coordinates deliveries, monitors market and competitor information, and solicits new business. The representative manages CRM activity, handles customer feedback, supports quality processes, and partners with outside sales representatives to develop opportunities and close sales. Strong communication, organization, computer, multitasking, problem-solving, and teamwork skills are required; English-Spanish bilingual ability is preferred.
Summary Generated by Built In
Overview

At Triple-S Steel we live and work by our core values.  Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success: 


Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.


From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year . We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.


WHAT WE OFFER:

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

Responsibilities
  • Maintaining and expanding customer database.
  • Attending sales group meetings.
  • Capturing of accurate and complete information in customer relationship management.
  • Quoting and handling order execution from acceptance to completion.
  • Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
  • Communicating with customers in regards to current relative market information and capturing relative feedback.
  • Obtain and provide feedback on Competitor pricing/equipment to Management
  • Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
  • Manage a database of potential customers and contact them on a regular base for new opportunities
  • Team with Outside Sales Rep to build a pipeline of opportunities and close sales
  • Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
  • Note suggestions or complaints and communicate to the Quality/Operations group.
  • Utilize CRM Software to keep track of important customer ‘touches’.
  • Support the Quality System of the Company.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education & Experience:

  • Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
  • Able to multi task in a fast paced environment.
  • Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
  • Able to work in a team environment.
  • Exceptional communication skills.
  • Problem solving and creative thinking.
  • Bilingual in English & Spanish is a plus. 

Skills Required

  • Associate's degree from an accredited institution or equivalent work experience in inside sales
  • Ability to multitask in a fast-paced environment
  • Proficiency with typing, number key, Microsoft Word, Excel, and Outlook
  • Ability to work in a team environment
  • Exceptional communication skills
  • Problem-solving and creative-thinking skills
  • Bilingual English and Spanish
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The Company
2,100 Employees
Year Founded: 1960

What We Do

Triple-S Steel Holdings, Inc. is a family-owned metals supplier and service-center organization providing structural steel, tubing, specialty metals, and value-added processing services. It serves fabricators and customers in construction, manufacturing, infrastructure, energy, and other end markets. Founded in Houston, the company operates more than 50 locations across North America and Colombia, supplying steel products cut and processed for fabrication.

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