Inside Sales Representative

Posted 4 Hours Ago
Be an Early Applicant
12 Locations
In-Office or Remote
18-22 Hourly
Entry level
Consumer Web
The Role
The Inside Sales Representative sells pest control services through inbound and outbound calls, email, and CRM platforms. Responsibilities include identifying customer needs, presenting product solutions, converting leads, maintaining product knowledge, tracking sales activity, collaborating with customer service and field teams, and meeting sales targets while delivering excellent customer service.
Summary Generated by Built In
Job Posting TitleInside Sales Representative

Job post summary – Inside Sales Representative


Date posted: April 27, 2026

Pay: $65,000.00 - $95,000.00 per year

Location: In office Post Falls Idaho

Job Type:  Full-time, Shifts may include: Monday-Friday, Saturday-Wednesday, Sunday-Thursday


Job description:

Summary:
The Inside Sales Representative is a key contributor to our revenue growth strategy, responsible for managing and expanding customer relationships primarily through phone, email, and CRM platforms. This role focuses on identifying customer needs, presenting tailored solutions, and closing sales within assigned territories. Using CRM tools, the Inside Sales Representative will track and manage all sales activities to ensure a streamlined and effective sales process.

This role requires close collaboration with Customer Service Representatives (CSRs) and Service Teams to ensure a seamless customer experience and maximize sales opportunities. Success in this position is measured by the ability to meet or exceed sales targets while delivering exceptional customer service in a fast-paced environment.

Responsibilities:

  • Receives inbound and/or makes outbound telephone calls to sell pest control services.
  • Promotes the benefits, coverage, and terms of products to potential customers.
  • Implements effective sales techniques to convert sales opportunities with a high rate of efficiency. Converts leads at a minimum of 60%.
  • Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers.
  • Acquires and maintains knowledge and understanding of product coverage for application in every business transaction.

Minimum Qualifications:

  • Proven experience in inside sales or a related sales role.
  • Proficiency with CRM software and sales tools.
  • Strong computer skills with the ability to quickly learn new technologies.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced, goal-driven environment.

Preferred Qualifications:

  • Experience supporting outside sales teams or managing sales territories.
  • Familiarity with CRM best practices and customer retention strategies.
  • Track record of meeting or exceeding sales quotas.
  • Knowledge of the home services industry or markets relevant to assigned territories.
  • Additional training or certifications in sales methodologies or CRM platforms.

Key Skills:

  • Inside sales expertise
  • CRM software proficiency (e.g., Salesforce.com, HubSpot, FieldRoutes)
  • Strong organizational and multitasking abilities
  • Excellent customer relationship and communication skills
  • Adaptability and prioritization in a fast-paced sales environment


Why Join the PestCo Team?  

Comprehensive Benefit Plans: 

  • Overtime, Commissions, and Bonuses (for applicable roles) 
  • Paid Time Off, Paid Sick Time, & Paid Holidays
  • Medical, Dental, and Vision Insurance
  • Company Provided Life Insurance 
  • 401K – Employer Match
  • Health Savings Account (HSA) - Automatic Employer Contribution 
  • Flexible Spending Account (FSA), Dependent Care FSA
  • Voluntary Life Insurance (Employee, Spouse & Child)
  • Voluntary Short-Term and Long-Term Disability
  • Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
  • Employee Assistance Program
  • PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
  • SmartDollar Financial Wellness Program 
  • Educational Resources and Training provided on-the-job. 

Medical Benefits are effective on the 1st of the month following the date of hire.

To learn more about PestCo Holdings LLC please visit pestcoholdings.com. 


Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Skills Required

  • Proven experience in inside sales or a related sales role
  • Proficiency with CRM software and sales tools
  • Strong computer skills and ability to quickly learn new technologies
  • Excellent verbal and written communication skills
  • Ability to thrive in a fast-paced, goal-driven environment
  • Experience supporting outside sales teams or managing sales territories
  • Familiarity with CRM best practices and customer retention strategies
  • Track record of meeting or exceeding sales quotas
  • Knowledge of the home services industry or assigned territory markets
  • Additional training or certifications in sales methodologies or CRM platforms
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The Company
90 Employees
Year Founded: 2021

What We Do

At PestCo, we are dedicated to earning the loyalty of every customer we have the privilege to serve so that we can create real opportunities for our team members. We are looking for people driven to serve others. Our team members enjoy a fulfilling career with highly competitive compensation including an industry-leading benefits package. Comprehensive Benefit Plans: - Use of company-vehicle will be granted upon route assignment - Company-provided cellphone/devices or reimbursement - Company Provided Uniform - Red Wing and Safety Boot Reimbursement Program - Overtime, Commissions, and Bonuses (for applicable roles) - Paid Time Off, Paid Sick Time, & Paid Holidays - Medical, Dental, and Vision Insurance - Company Provided Life Insurance - 401K – Employer Match - Health Savings Account (HSA) – Automatic Employer Contribution - Flexible Spending Account (FSA), Dependent Care FSA - Voluntary Life Insurance (Employee, Spouse & Child) - Voluntary Short-Term and Long-Term Disability - Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage) - Employee Assistance Program - PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!) - Educational Resources and Training provided on-the-job - Free Ramsey personal Financial Education program available after 6 months of employment. Our focus on Adding, Pleasing and Keeping customers fuels our growth and allows us to create new and exciting career growth opportunities. We’ve been able to promote many of our team members into these roles in the last few years. Nationwide, our company shares the same goal of growing efficiently by providing an excellent customer experience and creating an atmosphere where each team member can reach his or her full potential. If you are looking to join a growing, dynamic team that recognizes and rewards exemplary performance and attitude, PestCo is the place for you.

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