Inside Sales Representative

WE ARE HIRING AN INSIDE SALES REPRESENTATIVE

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

At TLC Worldwide, we don’t do boring discounts. We bring experiences to life.

From free coffees that brighten someone’s morning, to spa days, fitness passes, family outings, and everything in between, our rewards help the world’s biggest brands connect with people in meaningful, memorable ways.

And none of this is possible without our partners.

That’s where you come in. You’ll own the full journey of bringing high-quality partners into our network.

This role includes a competitive commission structure designed for high performers.

• Commission paid on every successful new partner signed

• Earnings linked directly to volume, quality, and scale

• Transparent monthly & quarterly targets

• Strong upside for those who consistently exceed expectations

• 7 hours of night shift differential (This role will involve working night shifts (US hours))

What you'll be doing:

• Driving high-volume outbound activity, with a strong focus on cold calling and partner acquisition

• Researching and identifying new venue partners, building a consistent and proactive prospecting pipeline

• Engaging decision-makers, pitching TLC’s offering and closing new partnerships

• Reconnecting with previously engaged or inactive venues to unlock new opportunities

• Delivering compelling, consultative sales conversations that bring our products to life

• Managing your activity in line with daily KPIs, call targets and conversion goals

• Keeping CRM systems accurate and up to date to track performance and pipeline health

• Collaborating with the team, sharing insights and bringing energy to a target-driven sales environment

• Supporting partner onboarding, product queries and reporting requirements as needed

Who we're looking for:

• Experience in telesales, cold calling or lead generation

• Comfortable operating in a KPI-driven, target-focused role with high daily call volumes

• A resilient, self-motivated “hunter” mindset with a passion for winning new business

• Strong communication skills with the ability to engage and influence quickly over the phone

• Positive, energetic attitude, someone who thrives in a fast-moving, performance-led environment

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!