Inside Sales Representative
Pool Solutions | Europe | Full Time
Localisation: La Ville-aux-Dames (37)
This is a hybrid role with presence in offices expected at least 2 days per week
About Solenis
Solenis is a global leader in specialty chemical solutions, delivering sustainable solutions to water-intensive industries, including consumer, industrial, institutional, food & beverage, and pool & spa markets.
Owned by Platinum Equity, our innovative portfolio includes water treatment products, process aids, functional additives, and advanced monitoring and control systems. These technologies enable our customers to optimize operations, improve product quality, protect critical assets, and achieve their sustainability goals.
Headquartered in Wilmington, Delaware, Solenis operates 78 manufacturing sites worldwide and employs more than 23,000 professionals across 160 countries. Recognized as one of the US Best Managed Companies for the sixth consecutive year in 2026, Solenis is committed to fostering a culture of safety, diversity, and professional development.
To learn more: www.solenis.com
About Pool Solutions
Pool Solutions, part of Solenis, delivers innovative pool and spa water treatment solutions across Europe and Eurasia. Supporting professional distributors, swimming pool dealers and mass market customers, the business combines technical expertise, customer focus, and commercial agility to deliver high-quality products and services across multiple international markets.
As part of our continued commercial growth, we are looking for an Inside Sales Representative to support our dealer and mass market customer network through proactive sales support, order management, and customer engagement.
This is a highly commercial and customer-focused role supporting sales growth initiatives across multiple European markets. You will work closely with Mass market stores, direct dealer shops, logistics teams, and commercial stakeholders to ensure timely order collection, excellent service and strong customer relationships.
Key Responsibilities
Proactively contact mass market customer stores and dealer shops to collect and manage sales orders
Support pre-season sales campaigns, Mass market contract follow up and associated activities
Handle customer and distributor enquiries via telephone and email
Ensure customer orders are accurately and efficiently processed using internal systems
Provide product information, pricing, availability updates, and basic technical guidance
Coordinate with warehouse, logistics, finance, and internal teams to support timely order fulfilment
Follow up quotations, back orders, and customer requests proactively
Build and maintain strong relationships with distributors and customers across the region
Maintain accurate sales records and customer documentation
Support promotional campaigns and commercial initiatives
What We Are Looking For
Previous experience in inside sales, sales support, customer service, or order management
Strong communication and relationship-building skills
Confident telephone manner with a proactive commercial mindset
Ability to manage multiple priorities in a fast-paced environment
Organised with strong attention to detail
Comfortable working with CRM systems and Microsoft Office tools
Fluent English required
German and/or French language skills highly desirable
Experience within pool, leisure, technical products, or B2B/C distribution environments is advantageous but not essential
Why Join Us?
At Solenis Pool Solutions, you will join an international and collaborative environment where your work directly contributes to commercial growth across Europe. This role offers exposure to multiple markets, close collaboration with experienced commercial leaders, and opportunities to develop within a growing global organisation.
Additional Information
At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply.
We recognize our people as our greatest asset and are committed to offering competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a global organisation.
If you are looking to take the next step in your career and contribute to a high-impact, international transformation, we look forward to hearing from you.
Solenis is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
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Skills Required
- Previous experience in inside sales, sales support, customer service, or order management
- Strong communication and relationship-building skills
- Confident telephone manner with a proactive commercial mindset
- Ability to manage multiple priorities in a fast-paced environment
- Organised with strong attention to detail
- Comfortable working with CRM systems and Microsoft Office tools
- Fluent English
- German and/or French language skills
- Experience within pool, leisure, technical products, or B2B/C distribution environments
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
