Inside Sales Representative

Posted 4 Days Ago
Be an Early Applicant
85282, Tempe, AZ, USA
In-Office
Junior
Industrial • Manufacturing
The Role
Handle incoming customer calls, convert inquiries to orders, prepare bids/quotes, document activities in the ACS system, support outside sales, maintain product knowledge, attend training, and update databases to ensure excellent account management and customer service.
Summary Generated by Built In
Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company’s growth.

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative. 
In this position, you will:
Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
Writes bids and quotations when appropriate and performs follow-up procedures
Documents all customer contact and sales activities in the ACS system
Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
Supports Outside Sales in implementing sales and marketing plan.
Keeps current on Ryan Herco Flow Solutions products
Attends product and sales training meetings as required.
Updates and maintains database
 
Requirements:
2+ years of proven sales and/or customer service experience
Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
Excellent people skills. Interacts effectively and works productively with a wide range of people
Organized and detail-oriented
Fast learner with the ability to grasp new concepts
Persuasive, amiable, self-motived, and goal oriented
Excellent written and oral communication skills
MS Office (i.e. Word, Excel) savvy
Must be able to type 40 WPM

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy #rhfsassc

Skills Required

  • 2+ years of proven sales and/or customer service experience
  • Excellent customer service skills; address concerns and move customers toward commitment
  • Excellent people skills; interacts effectively with a wide range of people
  • Organized and detail-oriented
  • Fast learner with ability to grasp new concepts
  • Persuasive, amiable, self-motivated, and goal oriented
  • Excellent written and oral communication skills
  • MS Office proficiency (Word, Excel)
  • Ability to type 40 WPM
  • Ability to document customer contact and sales activities in the ACS system
  • Ability to write bids and quotations and perform follow-up procedures

SunSource Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.

  • Healthcare Strength Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
  • Retirement Support Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.

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The Company
HQ: Addison, IL
1,861 Employees

What We Do

SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives

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