Inside Sales Representative

Posted Yesterday
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Houston, TX, USA
Hybrid
Junior
Internet of Things • Energy
The Role
Support sales by qualifying requests, preparing accurate quotations, managing order execution and backlog, providing technical and commercial customer support, coordinating with field sales and manufacturing, and contributing to continuous improvement and KPI adherence.
Summary Generated by Built In

If you’re an Inside Sales professional eager to grow your career and make an impact, Emerson has an exciting opportunity for you. Based in Houston, TX, you’ll play a key role in supporting our sales team and customers by delivering both pre- and post-sales support, along with technical guidance for our industry-leading Rosemount Tank Gauging solutions. This role offers the flexibility of remote work options while giving you the chance to collaborate, build relationships, and contribute to customer success.

 

In This Role, Your Responsibilities Will Be:
  • Prequalify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs and explore opportunities for additional products or services
  • Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-around solution
  • Drive for On-Time Delivery shipment results
  • Demonstrate commitment to customer focus by delivering exceptional customer service and ensuring quotes and orders are processed in a timely, efficient manner 
  • Collaborate with the business unit, regional managers, field sales, and sales reps to understand customer requirements
  • Answer customer questions, both technical and commercial
  • Maintain accurate and complete records in our business system, and other tools as required
  • Provide product and application information to external and internal customers related to the quotes in progress
  • Communicate with manufacturing locations for queries regarding lead time, and specials
  • Attend meetings with customers and/or field sales and sales meetings 
  • Have the ability to work collectively with a team and the adaptability to think strategically 
  • Support Order Execution to ensure that purchase orders are commercially and technically clean and accurate, and to resolve any technical-related issues that occur during the order cycle
  • Proactively manage personal quote backlog(s) in accordance with the agreed procedures
  • Provide general support for Emerson’s Rosemount Tank Gauging sales office
  • Establish a business practice that allows routine follow-ups to occur on open sales orders to ensure transactions are complete
  • Contribute to continuous improvement efforts by identifying inefficiencies and recommending practical solutions
  • Conduct due diligence, legal, and commercial compliance approval process in collaboration with the Checkpoint Champion
  • Ensure that activities are carried out according to agreed departmental KPIs and Procedures
  • Attend technical and commercial training to maintain a high level of product and process knowledge, including new products
  • Adhere to company policies, including trade compliance, quality standards, ethics, and environmental health & safety
     
Who You Are:
You build and deliver solutions that meet customer expectations. You acquire data from multiple and diverse sources when solving problems. You relate comfortably with people across levels, functions, cultures, and geography. You provide timely and helpful information to individuals across the organization.
 
For This Role, You Will Need:
  • High School Diploma or General Equivalency Degree (GED)
  • Minimum of 2 years of relevant experience in a similar position or in a commercial environment
  • Relevant knowledge of the industry
  • Good organizational skills
  • A good eye for detail
  • Exceptional communication skills via e-mail or phone to both internal and external customers
  • Time management is crucial to your success, as well as being adaptable to change
  • Strong familiarity with Microsoft application tools such as Teams, Excel, Word, PowerPoint etc.
  • Ability to travel up to 10% (domestic)
  • Legal authorization to work in the United States
     
Preferred Qualifications That Set You Apart:
  • Bachelor of Science in Engineering, Business or Technical Degree 
  • Microsoft Dynamics Great Plains and/or Oracle experience is a plus
 
Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We cultivate an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe teams with varied strengths working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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About Us

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].   


ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

Skills Required

  • High School Diploma or GED
  • Minimum of 2 years relevant experience in a similar position or commercial environment
  • Relevant knowledge of the industry
  • Good organizational skills and time management
  • Attention to detail
  • Exceptional communication skills via email and phone
  • Adaptability and ability to work collaboratively on a team
  • Familiarity with Microsoft application tools (Teams, Excel, Word, PowerPoint)
  • Ability to travel up to 10% (domestic)
  • Legal authorization to work in the United States (no sponsorship provided)
  • Bachelor degree in Engineering, Business, or Technical field
  • Experience with Microsoft Dynamics Great Plains and/or Oracle

Emerson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.

  • Retirement Support Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
  • Equity Value & Accessibility An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
  • Leave & Time Off Breadth The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.

Emerson Insights

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The Company
HQ: Saint Louis, MO
50,857 Employees
Year Founded: 1890

What We Do

At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.

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