Slater Controls is a leading distributor of valves, instrumentation, and automation equipment serving oil & gas, refining, power, and industrial customers across West Texas, New Mexico, and Arizona.
Job Information:
The Inside Sales Representative is responsible for developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. This position handles customer requests, coordinates with the outside sales team and other departments to ensure that customers receive the best service possible, and responds to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.
Key Responsibilities:
- Responsible for entire order processing which includes assigning, reviewing, approving and distributing customer order documents to all appropriate departments.
- Responds to internal and external inquires in a timely manner ensuring all requests have been handled and completed daily.
- Provides pricing and delivery information.
- Performs follow-up to ensure timely shipment of materials and customer satisfaction.
- Maintains strong working relationships with Customers and Vendors.
- Resolves customer service issues. Tracks open sales orders.
Qualifications:
- Knowledge of inventory sales.
- HS Diploma or GED required. 0-2 years of experience in area of responsibility.
Physical Demands
- Frequently required to stand
- Frequently required to walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Occasionally balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Continually utilize visual acuity to read technical information and/or use a keyboard
- Occasionally required to lift/push/carry items up to 25 pounds
- Occasionally work near moving mechanical parts
- Occasionally exposure to outside weather conditions
- Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)
Work Environment
This role operates in a professional office environment. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.
The Perks of Working Here
FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:
- Medical, Dental & Vision Insurance with multiple plan options
- Company-paid Life and Disability Insurance
- 401(k) with company match
- Health Savings & Flexible Spending Accounts
- Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
- Employee Assistance Program (includes 3 free counseling sessions)
- Identity Theft Protection at discounted rates
This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.
FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.
FloWorks participates in the US Government’s E-Verify program.
Skills Required
- High school diploma or GED
- Knowledge of inventory sales
- 0-2 years of experience in the area of responsibility
What We Do
FloWorks goes to market as through its legacy brands of Sunbelt Supply, Oliver Equipment Company, Genesis Systems Inc., SemiTorr Group, Triple S, and Flotech. We operate 50+ strategically located facilities that service the major industrial markets of North America and Asia. Our strong local presence serving customers in these geographic regions enables us to reduce order response time, provide a high level of service and establish long-term customer relationships. Our principal products include manual valves, valve automation, valve controls, safety relief valves, specialty PFF (Pipe, Fittings, and Flanges), pumps, and other rotating equipment. Value-added services include field services, valve automation and actuation, and consulting for systems and process optimization. Our core global markets include the chemical, power, marine, agriculture, semiconductors, pharmaceuticals, pulp and paper, food and beverage, renewables, and many more industrial market segments.
