Inside Sales Representative New Acquisition

Posted 2 Days Ago
Be an Early Applicant
Newport, KY, USA
In-Office
Junior
Other
The Role
Handle inbound calls from marketing and partner campaigns, consultatively qualify leads, close sales, schedule installation appointments with field technicians, ensure customer satisfaction, and perform follow-up and information requests.
Summary Generated by Built In
  • Unlimited earning potential with uncapped commissions 
  • Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) 
  • Paid Time Off
  • Career growth opportunities
  • 5 Weeks paid training
  • No cold calling

Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.  Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

This position is fully onsite at our ADT Location: KY-Newport 1787 Monmouth Street

  • Answer new and existing customer phone calls while following sales processes.  
  • Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. 
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Qualifications - External

Experience:

  • One year of sales experience preferred.  

Skills

  • Proven sales ability and closing skills.  
  • Strong listening skills used to conduct needs analysis.  
  • Excellent problem solving and communication skills.
  • Ability to multi-task while speaking to prospects.
     
 Education/Certification:
  • High school diploma or GED

The role is scheduled to start 7/06/2026 or 7/20/2026.

About the Team

Company Overview:


ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT 

 

Check out more about life at ADT here.

Skills Required

  • Work onsite at KY-Newport 1787 Monmouth Street
  • High school diploma or GED
  • Proven sales ability and closing skills
  • Strong listening skills and needs analysis
  • Excellent problem solving and communication skills
  • Ability to multi-task while speaking to prospects
  • One year of sales experience
  • Handle inbound telephone calls following sales processes
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The Company
Boca Raton, FL
21,000 Employees

What We Do

A company built on the principle that a company is only as good as its people.

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