Inside Sales Representative New Acquisition

Posted Yesterday
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Indianapolis, IN, USA
In-Office
Entry level
Other
The Role
Handle inbound calls from marketing and partners, consultatively qualify customer needs, close sales for security and smart home products, schedule installation appointments with field technicians, perform follow-up and transfers to resolve issues. Fully onsite in Indianapolis; no outbound cold calling.
Summary Generated by Built In
  • Unlimited earning potential with uncapped commissions 
  • Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) 
  • Paid Time Off
  • Career growth opportunities
  • 5 Weeks paid training
  • No cold calling

Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.  Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

This position is fully onsite at our ADT Location: IN-Indianapolis 3750 Priority Way S Dr

  • Answer new and existing customer phone calls while following sales processes.  
  • Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. 
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Qualifications - External

Experience:

  • One year of sales experience preferred.  

Skills

  • Proven sales ability and closing skills.  
  • Strong listening skills used to conduct needs analysis.  
  • Excellent problem solving and communication skills.
  • Ability to multi-task while speaking to prospects.

Education/Certification:

  • High school diploma or GED

The role is scheduled to start 7/06/2026 or 7/20/2026.

About the Team

Company Overview:


ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT 

 

Check out more about life at ADT here.

Skills Required

  • High school diploma or GED
  • Proven sales ability and closing skills
  • Strong listening skills and needs analysis capability
  • Excellent problem solving and communication skills
  • Ability to multi-task while speaking to prospects
  • One year of sales experience
  • Fully onsite at IN-Indianapolis 3750 Priority Way S Dr
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The Company
Boca Raton, FL
21,000 Employees

What We Do

A company built on the principle that a company is only as good as its people.

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