Inside Sales Representative - Muscle Shoals

Empower Rental Group is hiring an Inside Sales Representative in Muscle Shoals, AL!

Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently.  We now have over 36 locations, and we are adding an Inside Sales Representative to our team at the Muscle Shoals branch!

Company Benefits:

• 401(k) with Company match
• Weekly Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Employer-paid basic life insurance with a "buy-up" option
• Employee Assistance Program (EAP)
• Employer-paid STD Disability Benefit
• Voluntary Life, Accident, and LTD Disability benefit options
• Paid Parental leave
• Paid time off and Holiday Pay
• Employee Referral program
• Retirement plan
• Employee Sharing Program

The Inside Sales Representative supports the operations of branches by working with customers, vendors, and branch employees to provide operational services. The Inside Sales Representative supports sales as needed and completes outbound sales calls. The Inside Sales Representative is a true multi-tasker who works in many facets while completing operational tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.

Responsibilities include but are not limited to:

• Answer operational branch calls assisting and taking ownership of all customer needs.
• Assist customers with pick-ups and deliveries.  Assist walk-in customers (if applicable) with pick-ups and deliveries.
• Complete outbound sales calls daily per assigned quota.
• Notates all calls in the rental system via electronic call logs.
• Routes trucks and has consistent driver communication.  Schedules drivers.
• Schedules truck maintenance.
• Complete call-off number recordings and communicate to customers.
• Complete contract closeouts and rental periods invoicing.
• Complete cycle invoice accuracy.
• Complete fuel inventory on site/ordering.
• Write Purchase Orders.
• Work with the Shop Foreman or rental shop on equipment assigning to orders.
• Complete truck PPE inventory.
• Assist outside sales representatives.
• Assist with project execution tasks such as answering questions around administration, delivery or invoicing.
• Handles customers’ inquiries/requests in a timely manner.
• Communicates frequently with the customer.
• Maintains a safe work environment.
• Performs other related duties as assigned.

Job Requirements:

• Highly motivated operational professional that can operate within guidelines assigned.
• High energy with a customer service attitude is a must.
• Exceptional communication, presentation and persuasion skills and positive professional attitude.
• Detail orientation and accuracy must be top notch.
• Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
• Ability to manage various tasks simultaneously.
• Excellent time management skills.
• Able to work in a fast-paced, entrepreneurial environment.
• Exceptional verbal and written communication skills.
• Possess decision-making, problem resolution and creative thinking skills.
• Able to multitask activities with shifting priorities.

Empower Rental Group is an Equal Opportunity Employer