Inside Sales Representative - Mechanical Product Group

Posted 5 Days Ago
Be an Early Applicant
28105, Matthews, NC, USA
In-Office
Mid level
Industrial • Manufacturing
The Role
Provide technical customer service and administrative sales support for mechanical products (pumps, blowers, filtration, heat exchangers, steam). Answer technical inquiries, specify products, prepare quotations, coordinate with service teams and accounting, manage order status and documentation, and support outside sales staff.
Summary Generated by Built In
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia.  Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com    

We’re looking for an energetic, self-driven, technically inclined individual to join our team in the Mechanical group.   You would be supporting the sales process from the administrative side and providing technical customer service and insight on products such as: pumps, blowers, filtration, heat exchangers, and steam products.
 
You will be responsible for:
•Providing outstanding service to our customers and support to the outside sales staff regarding Mechanical equipment orders
•Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems;
•Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary;
•Selecting and specifying products based on customer application and design prerequisites;
•Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to your Manager;
•Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines;
•Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information;
•Obtaining purchase order number and/or credit card information from customer;
•Conferring with Accounting to research and resolve invoicing or credit discrepancies;
•Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products…and more.
 
This is a full-time in-office position.  Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
 
Required Education and Experience
•Associate’s Degree or equivalent from a two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.  
 
Preferred Education and Experience
•Bachelor’s degree from an engineering program of study
•Working knowledge of mechanical systems, positive displacement pumps (especially internal gear and vane pumps), filtration and/or a very strong mechanical aptitude;
•Ability to read, analyze and interpret technical drawings, write reports and general business correspondence;  
•Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric;
•Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21.
www.carotek.com www.sun-source.com  

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click hereaquí).   
Sun-Source | Privacy Policy  #carotekassc

Skills Required

  • Associate's Degree OR two to four years related experience and/or training, or equivalent combination of education and experience
  • Bachelor's degree in engineering
  • Working knowledge of mechanical systems and positive displacement pumps (internal gear and vane), filtration
  • Ability to read, analyze and interpret technical drawings and write reports and business correspondence
  • Ability to calculate discounts, commissions, proportions, percentages and convert measurements to metric
  • Working knowledge of Microsoft Office products (Word, Excel) and Prophet 21

SunSource Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.

  • Healthcare Strength Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
  • Retirement Support Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.

SunSource Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Addison, Illnois
1,861 Employees

What We Do

SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives

Similar Jobs

PwC Logo PwC

Anthropic Alliance Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote or Hybrid
37 Locations
370000 Employees
212K-244K Annually

PwC Logo PwC

Tax Director - Global Information Reporting

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote or Hybrid
65 Locations
370000 Employees
150K-438K Annually

PwC Logo PwC

Banking & Capital Markets Tax Director

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
44 Locations
370000 Employees
150K-438K Annually

General Motors Logo General Motors

Performance Tools Developer

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Hybrid
Concord, NC, USA
165000 Employees

Similar Companies Hiring

Turion Space Thumbnail
Aerospace • Artificial Intelligence • Hardware • Information Technology • Software • Defense • Manufacturing
Irvine, CA
150 Employees
Fortune Brands Innovations Thumbnail
Manufacturing
Deerfield, IL
2450 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account