Inside Sales Representative - Machine

Posted 22 Days Ago
Be an Early Applicant
Summerville, SC, USA
In-Office
Entry level
Hardware • Retail • Industrial
The Role
Conducts outbound calls, generates and qualifies leads, assists walk-in customers, and builds long-term relationships for compact construction equipment sales. Maintains CRM records, supports outside sales teams, manages showroom displays and pricing, and works toward market-share and lead-generation goals. The role requires regular travel to nearby territory locations, product and safety training, and working both indoors and outdoors.
Summary Generated by Built In
Overview

The Inside Sales Representative serves as a machine and work tool inside sales rep that will focus on outbound calling, lead generation, and walk-in retail customers. The primary function is to increase customer exposure and provide an exceptional retail experience for CCE customers (Compact Construction Equipment).


Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

  • Competitive Pay.
  • Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
  • Exposure to world-class CAT training and development.
  • A friendly and supportive work environment.
  • Continuous exposure to learning and new technologies
  • Opportunities for advancement
Responsibilities
  • Contributes to a positive work environment and promotes the vision, mission and values of BMC.
  • Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment
  • Travels to assigned territory locations outside the home branch on a regular monthly basis to support coverage, customer relationships, and retail presence.
  • Responsible for daily outbound calls, documented in the CRM
  • Responsible for walk in retail customers
  • Supports and builds strong relationships with co-workers to include: Outside Sales Team and Branch employees
  • Will qualify leads (call in, marketing sourced leads)
  • Will have key performance goals:
    • Positive contribution to territory market share
    • Outbound Calls
    • Lead Generation
  • Responsible for retail showroom display and pricing.
  • Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
  • Completion of monthly safety and product training.
  • Other duties as assigned
Qualifications
  • High School Diploma or equivalent required. 
  • Bilingual, a plus. 
  • Must possess a customer centric mindset along with the ability to build strong relationships.
  • Ability to work independently with limited supervision.
  • Personal commitment to excellent customer service. 
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
  • Time management & Teamwork.
  • Previous machine, sales, construction experience preferred.
  • Ability to learn and navigate new software quickly. Will be trained on CRM, Inventory, Quoting, etc.
  • High school diploma required; college degree preferred.
  • Excellent verbal/written and interpersonal communication skills.
  • High energy, excellent self-motivation, and work ethic.
  • Results oriented and focused on continuous process improvement. 
  • Ability to adapt to changing priorities; meets deadlines and works well under pressure. 

Working Conditions:


  • The physical environment requires the employee to work inside and outside throughout the year.
  • Limited business travel required.
  • Require employees to be physically present at designated worksite locations.
  • Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
  • Seeing, reading, writing and physical presence at the job location are required to complete job responsibilities.
  • Use of computer and other forms of technology to complete job responsibilities.

Skills Required

  • High school diploma or equivalent
  • College degree
  • Customer-centric mindset and ability to build strong customer relationships
  • Ability to work independently with limited supervision
  • Excellent customer service skills
  • Professional, friendly attitude and ability to build rapport over the phone
  • Time management and teamwork skills
  • Previous machine, sales, or construction experience
  • Ability to learn and navigate new software quickly
  • Excellent verbal, written, and interpersonal communication skills
  • High energy, self-motivation, and strong work ethic
  • Results-oriented mindset and focus on continuous process improvement
  • Ability to adapt to changing priorities, meet deadlines, and work under pressure
  • Bilingual ability
  • Ability to work indoors and outdoors throughout the year
  • Ability to stand, stoop, squat, push, pull, twist, turn, and lift
  • Ability to work onsite at designated locations
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The Company
HQ: West Columbia, SC
800 Employees
Year Founded: 1982

What We Do

Blanchard Machinery Company is an authorized Caterpillar dealer serving South Carolina, providing new and used construction equipment, rentals, parts, maintenance, repairs, and related service. It also supplies electric-power solutions and sells and services marine engines. The company supports industrial, commercial, governmental, healthcare, data-center, water-treatment, and other customers, helping them maintain fleet uptime through equipment expertise, training, financing, and responsive after-sales support.

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