Inside Sales Representative – Laboratory Informatics & Automation Solutions
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. With over 100,000 colleagues globally, we are the world leader in serving science. Our Digital Science and Lab Automation Business Unit delivers innovative informatics software, laboratory automation platforms, and integrated digital solutions that empower scientists and researchers to work smarter, faster, and more efficiently.
As part of our EMEA Commercial Team, you’ll play a key role in helping customers accelerate scientific discovery across diverse industries — from pharmaceuticals and biotech to clinical research, food safety, and manufacturing quality assurance.
Position Summary
The Inside Sales Representative (ISR) for Laboratory Informatics and Automation Solutions is responsible for driving revenue growth by identifying, qualifying, and closing new business opportunities within assigned territories. This includes laboratory software (LIMS, ELN, and data management systems) as well as automation and robotics platforms that streamline laboratory workflows.
You will work closely with Account Managers, Marketing, and Technical Specialists to qualify leads, manage inbound and outbound sales activities, and deliver exceptional customer experiences.
Key Responsibilities
- Drive sales of laboratory informatics software and automation solutions, including laboratory robotics, workflow management systems, and integrated digital platforms.
- Proactively manage the sales cycle—lead generation, qualification, discovery, and closure—across assigned territories.
- Conduct outbound campaigns and follow up on inbound inquiries to identify customer needs and propose appropriate solutions.
- Collaborate with Field Account Managers and Product Specialists to coordinate territory strategy, product demonstrations, and joint sales calls.
- Maintain accurate sales activities and opportunity tracking within Salesforce CRM.
- Provide consultative guidance to customers, aligning software capabilities with laboratory workflows and compliance needs.
- Consistently achieve or exceed monthly and quarterly sales targets.
- Build strong customer relationships to foster loyalty and long-term partnerships.
This position offers excellent career development opportunities within a global leader in serving science, with the added benefit of gaining international experience in the dynamic and diverse EMEA market.
Education & Experience
- Bachelor’s or Master’s degree in a scientific, engineering, or computer science discipline, or equivalent practical experience.
- 2-3 years of sales experience, preferably in software, SaaS, or laboratory informatics and automation solutions.
- Proven success in outbound sales, pipeline development, and closing business remotely.
- Familiarity with Salesforce.com and virtual engagement tools (Teams, Zoom, etc.).
- Experience selling to scientific, technical, or IT stakeholders is strongly preferred.
Skills & Attributes
- Excellent verbal and written communication skills, with strong presentation and interpersonal abilities.
- Strategic thinker with an entrepreneurial approach to growing accounts.
- Ability to prioritize and manage multiple opportunities simultaneously.
- Self-motivated, goal-oriented, and resilient in a fast-paced environment.
- Knowledge of the laboratory and research market in EMEA is a strong plus.
- Ability to travel occasionally (10-25%) for team meetings or customer visits.
- Multilingual capabilities are a plus.
Why Join Thermo Fisher Scientific
- Be part of a global leader in laboratory digitalization and automation.
- Work in a collaborative, innovation-driven culture that values integrity and excellence.
- Access continuous career growth and professional development programs.
- Enjoy competitive compensation, performance-based incentives, and comprehensive benefits.
- Make a meaningful impact by supporting scientists, researchers, and healthcare professionals who are shaping the future of science
Skills Required
- Bachelor's or Master's degree in a scientific, engineering, or computer science discipline
- 2-3 years of sales experience, preferably in software or laboratory informatics
- Proven success in outbound sales and closing business remotely
- Familiarity with Salesforce.com and virtual engagement tools
- Experience selling to scientific or technical stakeholders
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — The package includes a 401(k) with a strong company match and an employee stock purchase plan, which are viewed as meaningful components of total rewards.
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Leave & Time Off Breadth — Starting paid time off around three weeks, along with paid holidays, sick time, bereavement, volunteer time, and options to add more, is consistently highlighted as a strength.
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Parental & Family Support — Paid parental leave for primary caregivers plus additional bonding time, together with adoption/fertility assistance and childcare benefits, provides robust family support.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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