Inside Sales Representative (ISR)

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San Jose, CA, USA
In-Office
Senior level
Semiconductor • Manufacturing
The Role
Support field sales by managing CRM opportunities, leads, quotes, forecasting, and contract/licensing tasks; coordinate cross-functional teams to drive revenue, customer satisfaction and attribution for design/production.
Summary Generated by Built In
Lattice Overview

There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality.

Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for.

Job Description:

The Opportunity

The Inside Sales Representative (ISR) will have accountability for interfacing with marketing, operations, finance, sales, and executive management to support all manner of field sales activities.  This role will facilitate and maintain successful relationships with internal and external customers which will be measured by increased revenue performance, their reference ability and customer satisfaction levels.

The effective ISR will…  S/he will have the capacity to...

Position Responsibilities

  • Interface with field sales across a wide geography, supporting their efforts to coordinate with customers, partners, and factory personnel
  • Manage CRM opportunities including entry, maintenance, and periodic clean up
  • Coordinate with customer service various customer requests for product order and shipment information
  • Coordinate with quote team to track and deliver quote information as necessary
  • Manage leads
  • Manage various forecasting processes and ensure collation of data as required
  • Manage splits where design and production are in different geographies to ensure fair attribution of credit for design in and production volume maintenance
  • Coordinate NDA, HDMI licensing, contracts, and price negotiation tasks and information
  • Proven track record to meet/exceed business goals and objectives
  • Demonstrated experience coordinating successful outcomes with cross-functional teams, including contract management, product management, marketing and finance.
  • Preference given for candidates with formal contract and negotiations training and/or experience.

Key Selection Criteria

  • BA , BS, or Master’s degree in a technical field or MBA (or equivalent)
  • 5-7 years of direct experience preferred
  • Experience in Sales, Sales Administration, or Customer Service
  • Proficient user of Microsoft Excel, PowerPoint, and Word
  • Familiarity with Data Warehouse tools a plus
  • Microsoft Access knowledge a plus
  • Assertive, analytical and results-oriented with strong business acumen
  • Ability to build working relationships with and communicate with a diverse group of people
  • Self-motivated and self-directed with a positive attitude
  • Ability to manage multiple simultaneous projects in a demanding environment, making appropriate decisions with ability to prioritize responsibilities
  • Detailed and tactically focused yet able to influence strategic processes
  • Outstanding written and verbal communications skills 

Personal Profile | Cultural Fit

  • A team player that fosters a low-bureaucracy, high-accountability environment.
  • A respectful colleague; a good listener that offers respectful debate and challenge.
  • Apolitical with a deep sense of personal and team accountability. 
  • Challenger sales acumen; value selling competency.
  • Self-starter personality with ability to set priorities and drive focus on high-impact.
  • Ability to lead, motivate and influence in a matrix environment.
  • Prior success working in remote/WFH.
  • Persistent, winning mentality.
  • Good intuition and sensing – both of internal and external stakeholder requirements.
  • Ability to develop conviction pitching the vision of the company and the unique value proposition of Lattice.
  • Transparent and collaborative working style.
  • Self-starter that values and demonstrates accountability in all aspects of the role.

Pay & Benefits

Consistent with Lattice Semiconductor values and applicable law, we provide the following information to promote pay transparency and equity. We have a market-based pay structure which varies by location.  Please note that the base pay range is a guideline, and our compensation range reflects the cost of labor in the U.S. geographic market based on the location of the role. Pay within these ranges varies and depends on job-related knowledge, skills, and relevant work experience. 

For candidates who receive and offer, the starting salary will vary based on various factors including, but not limited to, such qualifications as, skill level, competencies, and work location.  The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee.

Base Pay Range

0

In addition to base pay, this role may be eligible for variable/ incentive compensation and/ or equity.  In addition, this role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, and more! 

Additional Information:

This position requires a successful background and reference checks and satisfactory proof of your right to work in the United States.

Lattice recognizes that employees are its greatest asset and the driving force behind success in a highly competitive, global industry.  Lattice continually strives to provide a comprehensive compensation and benefits program to attract, retain, motivate, reward and celebrate the highest caliber employees in the industry. 


Lattice is an international, service-driven developer of innovative low cost, low power programmable design solutions.  Our global workforce, some 1,000 strong, shares a total commitment to customer success and an unbending will to win.  For more information about how our FPGA, CPLD and programmable power management  devices help our customers unlock their innovation, visit 
www.latticesemi.com.  You can also follow us via Twitter, Facebook, or RSS. At Lattice, we value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.  Applications are welcome from all qualified candidates.

 

As an E-Verify employer, we use this system to confirm the employment eligibility of all new hires in accordance with federal law. All applicants will be required to complete a Form I-9, Employment Eligibility Verification, upon hire. We do not use E-Verify to pre-screen job candidates and will comply with all E-Verify regulations.

Skills Required

  • BA, BS, or Master's degree in a technical field or MBA (or equivalent)
  • 5-7 years of direct experience
  • Experience in Sales, Sales Administration, or Customer Service
  • Proficient user of Microsoft Excel, PowerPoint, and Word
  • Experience managing CRM opportunities and leads
  • Proven track record meeting or exceeding business goals
  • Outstanding written and verbal communication skills
  • Ability to manage forecasting processes and multiple simultaneous projects
  • Demonstrated cross-functional coordination (contracts, product management, marketing, finance)
  • Familiarity with Data Warehouse tools
  • Microsoft Access knowledge
  • Formal contract and negotiations training and/or experience
  • Prior success working in remote/Work-from-Home environments
  • Successful background and reference checks and proof of right to work in the United States

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The Company
HQ: Hillsboro, OR
975 Employees
Year Founded: 1983

What We Do

Lattice Semiconductor (NASDAQ: LSCC) is the low power programmable leader. We solve customer problems across the network, from the Edge to the Cloud, in the growing communications, computing, industrial, automotive and consumer markets. Our technology, long-standing relationships, and commitment to world-class support lets our customers quickly and easily unleash their innovation to create a smart, secure and connected world. Lattice was founded in 1983 and is headquartered in Hillsboro, Oregon with major operations in San Jose, California, Shanghai, China, and Manila, Philippines.

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