Inside Sales Representative - Inbound Leads (Remote)

Full-Time | Hourly + Incentives

⚠️ Location Requirement:
This is a fully remote role. To be considered, you must permanently reside in one of the following U.S. states:
AZ, CA, CT, FL, IL, IN, KS, MA, MI, ME, NY, NH, OR, AL, GA, TN, TX, LA, MS, NM, NE, SC, VT
Applications from other locations cannot be considered.

At Bath Fitter, this isn’t your typical call center role—and these aren’t cold calls.

Our customers have already shown interest in Bath Fitter through an inquiry, inbound call, or marketing campaign. Your job is to connect with them, build trust, create interest, and get them excited about taking the next step.

If you’re energized by people, comfortable with sales, and know how to turn a conversation into an opportunity, you’ll fit right in.

• No cold calling — you’re talking to customers who have already expressed interest
• Company-provided leads — we give you the opportunities; you turn them into appointments
• You sell the visit, not the product — your goal is to get the customer excited about meeting with a Bath Fitter Sales Consultant
• Real conversations matter — listening, connecting and building trust are just as important as hitting your numbers

• Handle 100+ daily inbound and outbound interactions
• Connect with customers by phone and chat
• Schedule in-home and virtual consultations
• Follow up with leads and previous opportunities
• Re-engage customers who didn't move forward the first time
• Handle objections and help save cancelled appointments
• Build rapport quickly and create a great customer experience
• Work across multiple systems while staying organized and accurate
• Track your activity and performance in CRM tools

You’re someone who:

• Is charismatic, confident and comfortable talking to people
• Brings consistent energy—even on call #100
• Knows how to listen, ask questions and have a real conversation
• Is comfortable with sales, objections and performance goals
• Can influence without being pushy
• Is adaptable, organized and open to coaching
• Has experience in call center, inside sales or a high-volume customer-facing role

• Competitive hourly pay + incentives
• Evening & weekend shift premiums
• Medical, Dental & Life Insurance
• 401K + Profit Sharing
• Paid Holidays, PTO & Mobile Days
• Fully remote work
• Career growth and opportunities to promote from within

For more than 40 years, Bath Fitter has been helping homeowners transform their bathrooms across North America and Europe. We're a Great Place to Work® certified company committed to building careers and developing our people.

Location Requirement: This is a fully remote role. You must permanently reside in Quebec, Ontario or British Columbia to be considered.

If you’re great with people, motivated by results, and want a sales role where the customers are already interested—you just have to get them to take the next step—we want to hear from you.

This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.

At Bath Fitter’s corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.

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$19.50 / hourly

This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.

At Bath Fitter’s corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.