Inside Sales Representative II - IP&E

What You'll Be Doing:

• Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. 

• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. 

• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.

• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote markup (owns strategy and application) and notify customer of all/any price increases.

What We're Looking For:

• Previous sales experience in the same industry is required

• Has limited discretion to vary from established procedures

• Works under general supervision

• Beginning to solve some straightforward problems

• Has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function

Work Arrangement:

• Hybrid: Monday, Tuesday, and Friday in office in Lake Mary, FL. Wednesday and Thursday work from home.

Experience / Education

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.