Empower Rental Group is hiring an Inside Sales Representative in Gadsden, Alabama!
Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We started with 3 locations in 2021 with the goal of making a difference in the equipment rental industry by doing things differently. We now have over 36 locations, and we are adding an Inside Sales Representative to our team at the Gadsden branch!
Company Benefits:
- 401(k) with Company match
- Weekly Pay
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Employer-paid basic life insurance with a "buy-up" option
- Employee Assistance Program (EAP)
- Employer-paid STD Disability Benefit
- Voluntary Life, Accident, and LTD Disability benefit options
- Paid Parental leave
- Paid time off and Holiday Pay
- Employee Referral Program
- Retirement plan
- Employee Sharing Program
The Inside Sales Representative supports the operations of branches by working with customers, vendors, and branch employees to provide operational services. The Inside Sales Representative supports sales as needed and completes outbound sales calls. The Inside Sales Representative is a true multi-tasker who works in many facets while completing operational tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.
Responsibilities include but are not limited to:
- Answer operational branch calls, assisting and taking ownership of all customer needs.
- Assist customers with pick-ups and deliveries. Assist walk-in customers (if applicable) with pick-ups and deliveries.
- Complete outbound sales calls daily per assigned quota.
- Notate all calls in the rental system via electronic call logs.
- Route trucks and maintain consistent driver communication. Schedules drivers.
- Schedule truck maintenance.
- Complete call-off number recordings and communicate to customers.
- Complete contract closeouts and rental period invoicing.
- Complete cycle invoice accuracy.
- Complete fuel inventory on site/ordering.
- Write Purchase Orders.
- Work with the Shop Foreman or rental shop on equipment assigning to orders.
- Complete truck PPE inventory.
- Assist outside sales representatives.
- Assist with project execution tasks such as answering questions around administration, delivery or invoicing.
- Handles customers’ inquiries/requests in a timely manner.
- Communicates frequently with the customer.
- Maintains a safe work environment.
- Performs other related duties as assigned.
Job Requirements:
- Highly motivated operational professional who can operate within assigned guidelines.
- High energy with a customer service attitude is a must.
- Exceptional communication, presentation, and persuasion skills and a positive professional attitude.
- Detail orientation and accuracy must be top-notch.
- Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
- Ability to manage various tasks simultaneously.
- Excellent time management skills.
- Able to work in a fast-paced, entrepreneurial environment.
- Exceptional verbal and written communication skills.
- Possess decision-making, problem-solving, and creative thinking skills.
- Able to multitask activities with shifting priorities.
Empower Rental Group is an Equal Opportunity Employer
Skills Required
- Highly motivated operational professional able to work within assigned guidelines
- High-energy customer service attitude
- Exceptional communication, presentation, and persuasion skills
- Positive professional attitude
- Strong attention to detail and accuracy
- Proficiency with Microsoft Word, PowerPoint, Excel, and Outlook
- Ability to manage multiple tasks simultaneously
- Excellent time management skills
- Ability to work in a fast-paced, entrepreneurial environment
- Exceptional verbal and written communication skills
- Decision-making, problem-solving, and creative thinking skills
- Ability to multitask with shifting priorities
What We Do
River City Equipment Rental & Sales, Inc. is a locally owned and operated equipment rental company serving the construction needs of North Alabama, based in Muscle Shoals. Now a part of the Empower Rental Group (ERG), it provides commercial and industrial machinery and equipment for lease, including aerial, material handling, and earthmoving equipment, as well as specialized construction site solutions.
