Inside Sales Rep

Posted Yesterday
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Kansas City, MO, USA
In-Office
120K-120K Annually
Mid level
Internet of Things • Professional Services • Security
The Role
Handle warm inbound leads from affiliate partners, consultatively sell bundled home security and smart-home solutions, convert calls/emails to sales or appointments, maintain CRM records, collaborate with internal teams, and meet performance metrics with base pay plus uncapped commission and bonuses.
Summary Generated by Built In
Job Summary & Responsibilities

At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

Position Summary
Safe Haven Security is seeking someone to join our Affiliate Sales Division as an All Access Concierge Sales Rep. As an All Access Sales Representative, you will be a trusted advisor, offering tailored home service solutions, including security, automation, and concierge offerings, to customers referred by our strategic partners. No cold calling. No prospecting.  All leads are warm, inbound live transfers from partner companies whose clients have already shown interest in smart home or security solutions.  You'll understand their needs and close the sale with a personalized, consultative approach.

Weekly base pay + uncapped commission + monthly performance bonuses
Average annual earnings exceed $120,000

In this role you will:

  • Be the first point of contact for customers referred by affiliate partners
  • Educate customers on bundled solutions: home security, smart home automation, and more
  • Convert inbound calls and email inquiries into confirmed sales and scheduled appointments
  • Maintain accurate records and pipeline updates in our CRM
  • Collaborate with internal teams to ensure a smooth post-sale experience
  • Consistently meet or exceed performance metrics: conversion rate, installation success, QA scores, etc.

To be successful in this role, you should have:

  • Drive, resourceful and performance oriented
  • Skilled at building instant rapport and making solutions feel personal
  • Organized and able to manage multiple leads and timelines
  • Tech-savvy with CRM and communication tools
  • Motivated by results, recognition, and high earning potential

What Safe Haven requires in a candidate:

  • High School diploma or equivalent
  • 2-4 years of inside sales, direct to consumer (D2C) / business to consumer (B2C) sales, or high-touch customer service
  • Strong communication, negotiation, and closing skills
  • Phone based sales experience is a plus

Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Preferred Qualifications

About Safe Haven

At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement.

At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated.

As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence.

If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve.

Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why Join Safe Haven

  • Weekly pay, hourly rate plus commission with uncapped earning potential
  • Monthly bonuses and incentives
  • Comprehensive paid training
  • Paid Time Off (PTO) program and paid holidays
  • Medical, Dental, Vision, 401k, and Life Insurance Coverage
  • Employee Assistance Program (EAP)
  • Career Development
  • Recognized by Newsweek's "America's Greatest Workplaces"!
  • Safe Haven is the largest employee-based ADT Authorized Dealer

Skills Required

  • High School diploma or equivalent
  • 2-4 years inside sales, D2C/B2C sales, or high-touch customer service
  • Strong communication, negotiation, and closing skills
  • Tech-savvy with CRM and communication tools
  • Phone-based sales experience
  • Organized and able to manage multiple leads and timelines
  • Drive, resourceful and performance oriented
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The Company
1,109 Employees

What We Do

Safe Haven Security Services, LLC is a prominent ADT-authorized dealer and security provider founded in 1999. The company specializes in residential security systems, monitoring solutions, and home automation, positioning itself as a national leader in the industry. With headquarters in North Kansas City, MO, and over 100 office locations, it provides comprehensive security and alarm services to homeowners and businesses across the United States.

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