Inside Sales Rep

Posted 2 Days Ago
Be an Early Applicant
Damariscotta, ME, USA
In-Office
Junior
Other • Real Estate
The Role
Handle inbound/outbound customer interactions to generate leads and follow up on estimates; schedule and coordinate glass installations; place and receive orders; confirm appointments; process payments and invoicing; communicate with insurance; provide excellent customer service and perform general administrative tasks.
Summary Generated by Built In

Are you looking for a place where you can bring your goals?

With over 34 locations throughout the Northeast, Portland Glass offers glass repair and replacements. We are known for our excellent and reliable services, and take pride in being a part of the Neighborly family.

As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.

Bring your experience and make a difference.

As an Inside Sales Representative on the Portland Glass team, a typical day for you will include:

  • Providing outstanding customer service by growing customer satisfaction

  • Making outside calls to generate leads/follow up on lead inquires 

  • Following up on job estimates and quotes with customers

  • Admin duties such as: Scheduling glass installations, placing orders, receiving product, confirming appointments, collecting payments, invoicing, communicating with insurance companies, etc.

Bring your skills and achieve success.

(Required qualifications)

  • 1-2 years' experience in customer service required

  • ​Strong verbal and written communication skills

  • Strong Microsoft Office/computer skills

  • Ability to work in a fast-paced environment

  • Ability to pass a background check and drug test per applicable state laws

  • Education: High school diploma or GED

  • Physical requirements: Must be able to lift minimum of 50 pounds

Bring your work ethic and gain stability.

Full benefits package offered:

  • Medical

  • Dental

  • Vision

  • Employer paid life insurance

  • 401k with match

  • PTO/paid holidays

  • Employee Assistance Program

Financial benefits:

  • Semi-annual bonuses based off position metrics

  • Associate Equity Program

  • Referral Bonus Program
     

Competitive pay: Based on experience!

Brand:

PG NLO Portland Glass

Skills Required

  • 1-2 years' experience in customer service
  • Strong verbal and written communication skills
  • Strong Microsoft Office/computer skills
  • Ability to work in a fast-paced environment
  • Ability to pass a background check and drug test
  • High school diploma or GED
  • Must be able to lift minimum of 50 pounds
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The Company
HQ: Waco, TX
501 Employees
Year Founded: 1981

What We Do

Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.

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