The Role
The Inside Sales Rep handles customer inquiries, promotes products, resolves concerns, maintains records, and ensures quality service to meet sales targets.
Summary Generated by Built In
Job Summary & Responsibilities
JOB FUNCTIONS
This employee increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, using company resources, policies, and procedures to provide complete, accurate data. They will use appropriate technologies and follows processes in accordance with company standards to ensure customer contact is handled with accuracy and operational effectiveness.
JOB FUNCTIONS
- Establishes customer contact by receiving inbound or initiating follow up outbound calls
- Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
- Resolves customer concerns by providing appropriate information regarding products and services
- Records customer information and maintains database by obtaining, entering, and verifying required data
- Ensures quality service by following and ahdering to departmental and company policies, procedures, and standards
- Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
- Provides customer follow-ups as required
- Contributes to departmental objectives by accomplishing required contact and sales results
Education
- High School Diploma or General Education Degree (GED) Required
Work Experience
- Computer entry experience necessary
Knowledge, Skills, and Abilities
- Read and analyze documents such as customer orders
- Effectively communicate with co-workers and customers alike
- Help with the training of employees
- Apply common sense understanding to carry out oral and written instructions
Top Skills
Customer Relationship Management Software
Database Management
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The Company
What We Do
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers. Services we offer include: Oxygen Therapy Nebulizer Therapy Sleep Therapy Ventilator Therapy Enteral Therapy Pediatric Services Caring Responders Long Term Care Disease Management Programs and More!
