Inside Sales Operations - Senior Specialist

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Role : Senior Specialist - Inside Sales Operations
Experience Required : 3 to 6 years

Location : Bangalore, India
 

Job Responsibilities:

• Support the Inside Sales team by managing tools, systems, and processes that enable efficient sales execution.

• Monitor and maintain CRM data integrity (e.g., Pipedrive, HubSpot), ensuring the accuracy of leads, accounts, opportunities, and pipelines.

• Track and report key metrics (e.g., conversion rates, pipeline health, performance dashboards).

• Coordinate lead distribution and manage inbound lead assignment workflows.

• Collaborate with Marketing and ISRs to streamline lead qualification and handoff processes.

• Support onboarding and training of new sales reps on tools, systems, and processes.

• Work cross-functionally to identify and implement improvements to sales processes and systems.

• Assist with forecasting, territory planning, quota setting, and tracking.

• Generate regular and ad-hoc reports for leadership and stakeholders.
   

Job Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• Minimum 3+ years of experience in Sales Operations, Sales Support, or Inside Sales support roles.

• Strong proficiency with CRM systems (e.g., Pipedrive, HubSpot) and Google Sheets, Docs and Presentation

• Hands-on experience working on reporting tools like Looker, Power BI and Google Charts. 

• Excellent organizational skills and attention to detail.

• Strong communication skills and ability to collaborate across departments.

• Analytical mindset with the ability to translate data into actionable insights.
  Self-starter who thrives in a fast-paced, team-oriented environment.
   

Preferred Qualifications:

• Experience with sales enablement tools (e.g., Outreach, Salesloft, ZoomInfo).

• Familiarity with reporting tools such as Tableau, Power BI, or Looker.

• Prior experience supporting an inside sales or SDR team.