Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Title: Inside Sales OmniPod Specialist
Department: 4006 - Canada - Ontario - GTA
Manager/Supervisor: Inside Sales Manager
FLSA Status: Exempt
SOP Group: Administrative Support Workers
Position Overview: Inside Sales Specialist will primarily interact with potential leads and be responsible for identifying, qualifying, and closing sales opportunities.
Responsibilities:
- Place call to leads generated from Sales and Marketing tactics, as well as non-active leads with previous interest
- Support Area Territory Managers to help identify new targets and mature opportunities within territories.
- Educate prospective customers on product, addressing potential objections and gaining commitment to move forward.
- Review enrollment information and establish expectations in terms of insurance confirmation
- Coordinate warm lead hand offs to Area Territory Manager where required, including coordination of product demonstrations
- Interact effectively and respectfully with many internal stakeholders and team members, including support of reimbursement team to obtain required documentation from customers and clinics
- Interact with current customers on product, including those requiring warranty renewal
- Maintain records of correspondence in CRM system.
- Participate in National/Regional meetings and training as requested, as well as assist with events on occasion.
- Help attain sales and lead generation sales targets.
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s Degree and/or equivalent combination of education and experience.
- 3+ years of previous inside sales experience preferred.
- Fully Bilingual and fluent in speaking and writing (French and English).
- Solid analytical and technical skills.
- Exceptional Customer Service experience.
- Exposure to formal sales methodologies.
Desired Skills:
- Self-motivated, able to assume responsibility and work autonomously in a professional manner.
- Highly developed sense of integrity.
- Strong listening skills.
- Works well both independently and within a team environment.
- Knowledge of Diabetes and Insulin Pumps.
- Demonstrated strong decision‐making, organizational and prioritization skills.
- Energetic, motivated, positive, passionate.
- Flexibility in hours.
NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT
Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message.
• Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.
• Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000.
If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
