Inside Sales Manager

Builder is looking for an Inside Sales Manager to join our Revenue organisation in London responsible for a newly formed Inside Sales team.

About Builder.ai
We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europa 's 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai
At Builder.ai, we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and taking AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences, Builders Unite with our shared belief in Builder's HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a get-stuff-done attitude.

At Builder. That values your skills and commitment. That's why we offer a range of enticing perks, from a flexible hybrid working model and a discretionary variable pay or commission scheme to employee stock options, generous paid leave, and opportunities for international travel. #WhatWillYouBuild

About the role
This role requires a dynamic leader who can build and manage a high performing inside sales team while driving revenue growth through effective remote selling strategies and processes.

As the Inside Sales Manager at Builder.ai, your primary responsibility will be to lead and develop the inside sales team across the European region. This role involves managing sales representatives, implementing sales strategies, and establishing processes that drive consistent revenue growth through virtual selling channels.

What You Will Achieve:

• Lead and scale an inside sales team focused on building a robust pipeline and closing deals through remote selling channels
• Develop and implement sales strategies, processes, and best practices for virtual/ in-person customer engagement
• Create and maintain performance metrics, tracking systems, and reporting mechanisms
• Coach and mentor sales representatives to improve their skills in remote selling, discovery, and closing
• Collaborate with marketing to optimize lead generation and qualification processes
• Establish standardized sales processes and playbooks for consistent execution
• Drive adoption of sales tools and technologies to improve team efficiency
• Manage pipeline and forecast accuracy while ensuring consistent quota achievement

Requirements:

• 8+ years of total professional experience with 4+ years managing inside sales teams in SaaS or technology companies
• Proven track record of exceeding sales targets and scaling inside sales operations
• Experience with the BANT qualification process (Budget, Authority, Need, Timeline).
• Technical aptitude and ability to quickly learn new technologies.
• Experience with virtual selling tools, CRM systems, and sales engagement platforms
• Strong understanding of inside sales metrics, KPIs, and performance tracking
• Excellent coaching and mentoring abilities with a focus on developing remote selling skills
• Experience in building and optimizing sales processes and playbooks
• Strong analytical skills with the ability to use data to drive decision-making
• Outstanding communication and interpersonal skills
• Bachelor's degree or equivalent experience

• Discretionary variable pay or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + bank holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Pension contributions
• Private Medical Insurance provided by AXA 
• Private Dental Insurance provided by Bupa 
• Access to our Perkbox