Inside Sales Manager

JOB OVERVIEW:

This position is responsible for developing and executing sales strategies to drive revenue growth, expand market share, and foster strong relationships with clients and partners worldwide.

KEY RESPONSIBILITIES: 

• Sales Strategy Development: Develop and manage comprehensive sales strategies aligned with the company's overall objectives, considering market trends, competitive analysis, and customer needs across various regions and industries.
• Sales Management: Leads and oversees all aspects of the sales process, including prospecting, lead generation, sales pipeline management, and closing deals, ensuring consistent execution and achievement of sales targets.
• Team Leadership: Provide strong leadership and mentorship to the inside sales team, fostering a culture of excellence, collaboration, and continuous improvement. Set clear performance expectations, provide regular feedback, and support professional development initiatives.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, customer success, and finance, to align sales efforts with overall business objectives and drive synergies across departments.
• Brand and Value Proposition Management: Develop a deep understanding of the unique value propositions and market positioning of each brand within the portfolio. Ensure that sales strategies are tailored to effectively communicate the value proposition to target customers and differentiate our offerings in the marketplace.
• Market Expansion: Identify and evaluate opportunities for market expansion and penetration, both geographically and within target industries. Develop strategies to enter new markets, establish strategic partnerships, and drive revenue growth opportunities.
• Sales Performance Analysis: Monitor and analyze sales performance metrics, market trends, and customer feedback to identify areas for improvement and optimization. Utilize data-driven insights to refine sales strategies, enhance customer engagement, and maximize revenue generation.
• Compliance and Risk Management: Ensure compliance with relevant regulations and company policies related to sales activities, contracts, pricing, and data privacy. Implement risk mitigation strategies to safeguard the integrity of sales operations and protect the company's interests.
• In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

SCOPE:

Typically managing a moderately complex section of a department, a small department, large process, or multiple smaller processes. Make recommendations for executing plans in accordance with the policies and directives of senior management. Accountable for meeting the operating objectives of the department. Provide guidance to staff within the latitude of established company policies. Determine how to use resources to meet schedules and goals. Assure adherence to and manage approved budgets. May play a role in high-level projects that have an impact on the sub-function's future direction.

COMPLEXITY:

Work on complex issues where analysis of situations or data requires in-depth evaluation of a variety of factors, including an understanding of current business trends. Function as advisor to subordinate(s) to meet schedules and/or resolve problems. Full knowledge of multiple areas within sub-function derived from experience in non-management roles. Focus on executing goals in an accurate and timely manner.

STRATEGY:

Implement strategy to further the sub-function's larger goals through the work of professional staff. Recommend changes to policies and establish procedures that affect the sub-function.

SUPERVISION:

Manage work and goals of professional level staff performing non-routine work or who manage a process or system. May have subordinate supervisors.

INTERACTION:

Interact with senior management and/or customers, normally involving matters between functional areas and/or other company divisions or units. Often, it must lead to a collaborative effort among members of a project team.

MANAGEMENT DUTIES:

Typically, can hire, terminate, or promote; another level of approval may be required. Make decisions on salary increases, performance reviews, disciplinary actions, etc.

MINIMUM WORK EXPERIENCE:

Typically, 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience.

PREFERRED EDUCATION:

Typically, a bachelor’s degree or equivalent in related discipline. Master's degree or equivalent a plus.

GENERAL SKILLS & COMPETENCIES:

• Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance.
• Outstanding verbal and written communication skills and ability to resolve disputes effectively.
• Excellent presentation and public speaking skills
• Excellent independent decision making, analysis and problem-solving skills.
• Understand and act on financial information that contributes to business profitability.
• Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility.
• Lead team(s) to achieve company goals in creative and effective ways.
• Excellent planning and organizational skills and techniques
• Communicate effectively with senior management.
• Good negotiating skills and ability to effectively manage outsourced relationships.
• Ability to influence, build relationships, understand organizational complexities and manage conflict.
• Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures
• Ability to lead virtual teams.

SPECIFIC KNOWLEDGE & SKILLS:

• Proven experience in inside sales management, with a track record of driving revenue growth and leading high-performing teams.
• Strong understanding of diverse markets, customer segments, and sales channels, with the ability to develop and execute tailored sales strategies accordingly.
• Excellent leadership and communication skills, with the ability to inspire and motivate teams across different locations and cultural backgrounds.
• Strategic thinker with strong analytical capabilities and a data-driven approach to decision-making.
• Expert knowledge and Experience working with multiple brands and value propositions, preferably in a B2B or B2B2C environment.
• Proficiency in CRM systems, sales automation tools, and other relevant sales technologies.
• Ability to travel internationally as needed.

PERFORMANCE REQUIREMENTS:

Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceed expectations.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
• Performing duties in a professional way, supporting Ortho Organizers’ Quality Policy. Must understand, follow, and comply with regulatory requirements as applicable to various processes. An understanding of FDA Quality System Regulations (21 CFR 820) and ISO Standards (ISO 13485) is required.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

• This position is eligible for a bonus not reflected in the posted range.

Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers