Inside Sales Manager

Posted Yesterday
Be an Early Applicant
Casablanca, MAR
In-Office
Entry level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
Leads and develops an inside sales team focused on renewals, expansion, upselling, and churn reduction. Owns KPIs, forecasting, pipeline visibility, renewal risk management, CRM accuracy, territory planning, and performance accountability. Coordinates with partners, customers, Sales, Customer Success, Product, and Marketing teams while maintaining market awareness and executing regional business plans.
Summary Generated by Built In
Position:Inside Sales Manager

Job Description:

About US:

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.

As part of its growth, Arrow ECS is strengthening its teams and is looking for a Sales Manager.

 Key Responsibilities

  • Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities.

  • Set clear KPIs and individual action plans, monitor performance and drive accountability.

  • Ensure timely and accurate execution of the renewals process.

  • Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.

  • Own forecasting accuracy, pipeline visibility, and renewal risk management.

  • Launch renewal, churn-reduction, and upsell initiatives to achieve targets.

  • Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.

  • Act as the central point of coordination between partners and customers to ensure smooth renewal execution.

  • Develop and execute territory and business plans aligned with regional objectives.

  • Maintain strong market and competitive knowledge, using insights to articulate value propositions.

  • Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.

  • Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.

Required Skills & Qualifications

  • Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS.

  • Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.

  • Solid expertise in territory management, account planning, and competitive analysis

  • Strong leadership and coaching skills in a performance-driven environment.

  • Excellent communication, negotiation, and relationship-building skills.

  • Proficiency with CRM tools (Salesforce or equivalent).

  • Fluent in English and French (German, Italian, or Spanish highly desirable).

What is in it for you? 

  • Full Permanent contract, 

  • Social advantages: CNSS, CIMR, Health insurance, 

  • Very good working atmosphere in a team of passionate collaborators, 

  • Work culture where you can make an impact, 

  • Dynamic environment with a friendly work atmosphere, 

  • Interesting career development opportunities in a quickly growing environment, 

  • Working within an international organization, recognized worldwide in its sector. 

Do you see yourself as our future colleague? If yes – send us your application. 

#LI-EK2

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Sales

Skills Required

  • Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in technology or SaaS
  • Understanding of partner-led business models, pricing structures, and subscription or renewal cycles
  • Expertise in territory management, account planning, and competitive analysis
  • Strong leadership and coaching skills in a performance-driven environment
  • Excellent communication, negotiation, and relationship-building skills
  • Proficiency with Salesforce or an equivalent CRM tool
  • Fluency in English and French
  • Fluency in German, Italian, or Spanish

Arrow Electronics, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..

  • Affordable Benefits Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
  • Parental & Family Support New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
  • Leave & Time Off Breadth Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.

Arrow Electronics, Inc. Insights

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The Company
HQ: Centennial, CO
22,000 Employees
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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