Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.
Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 600+ real estate agents (1099). We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.
About the Role
Orchard is looking for an Inside Sales Manager to lead and grow our remote Inside Sales team, coaching Inside Sales Associates (ISAs) to convert inbound homeowner interest into qualified appointments for our Licensed Real Estate Agents. You'll own team performance and pipeline health, partnering closely with other Inside Sales Managers, team leads, and Sales Operations to build a scalable, high-performing sales floor.
This is a full-time role that will report into the Director of Revenue Operations and be based out of our growing Austin office (remote new with hybrid opportunities in the future). The schedule is Monday–Friday, 8:30am–5:30pm. Compensation includes a base salary plus commission tied to team performance, with an OTE of approximately $120K.
What You'll Do Here- Coach the team: Run live call reviews, roleplay, and regular 1:1s with Inside Sales Associates to raise appointment-setting conversion.
- Own team performance: Track dial volume, appointment-setting rate, and pipeline conversion, and build action plans to close gaps against target.
- Manage the pipeline: Partner with Sales Operations to monitor lead flow and pipeline health in Salesforce, ensuring consistent follow-up and no dropped opportunities.
- Build the team: Recruit, onboard, and ramp new ISAs, and identify high performers for advancement.
- Collaborate across teams: Work with other Inside Sales Managers and team leads to share best practices, align on process, and escalate systemic issues.
- Report on results: Communicate team performance and trends to leadership on a regular cadence using Salesforce and Looker.
- At least 2+ years of direct management experience of an inside sales, business development, or sales development team, including hiring, coaching, giving performance reviews, etc.
- Experience coaching reps through live call reviews, roleplay, or similar structured feedback methods.
- Familiarity with Salesforce; experience with Looker or phone systems is a plus.
- Strong written and verbal communication skills, with the ability to give direct feedback and represent your team to senior leadership.
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
Skills Required
- At least 2+ years direct management of an inside sales, business development, or sales development team, including hiring and performance reviews
- Experience coaching reps through live call reviews, roleplay, or similar structured feedback methods
- Familiarity with Salesforce
- Experience with Looker or phone systems
- Strong written and verbal communication skills, including ability to give direct feedback and represent team to senior leadership
- Based in Austin and available for Monday-Friday, 8:30am-5:30pm schedule
Orchard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orchard and has not been reviewed or approved by Orchard.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision for employees and dependents, with some plan options described as fully employer-paid. This breadth is reinforced by additional care access such as in-person and virtual primary care.
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Parental & Family Support — Paid leave is framed as notably generous, including extended paid parental leave alongside a structured transition period back to work. Separate paid family caregiving leave is also described, expanding support beyond parental needs.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings extend beyond basics through mental-health resources, fertility and pregnancy support, and fitness-related perks like free classes or discounted gyms. Paid industry certifications and license renewals also reduce out-of-pocket costs tied to professional upkeep.
Orchard Insights
What We Do
Orchard is transforming the way people buy and sell their homes. Orchard offers a modern alternative to traditional brokerages, making one of life's biggest decisions – the sale and purchase of a home – stress-free, fair and simple.
Why Work With Us
1) We're making the home sale/purchase process easy for people 2) Our culture is one of high output and low ego 3) We have a leadership team that has had success building great businesses with great cultures before 4) A true customer-first mentality 5) Named as one of Inc. 5000's Fastest Growing Private Companies in 2022!
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