Inside Sales Manager France INSS01

Come & join our dynamic sales team as Inside Sales responsible in France!

Responsibilities:

• Lead generation and prospecting
• Answering inquiries
• Closing deals remotely
• Early sales cycle management (all channels)

• Sales Focus: New customer acquisition, quick close sales model

Tasks:

Lead Generation and Prospecting

• Identify potential customers through research and analysis.
• Reach out to potential customers who have not previously expressed interest in the company’s products or services via outbound cold call and email
• Assess the potential and fit of leads to determine if they are worth pursuing.

Customer Relationship Management

• Use CRM software to keep track of interactions, sales activities, and customer information.
• Regularly follow up with leads and existing customers to nurture relationships.
• Promptly respond to customer inquiries and provide information about products or services.
• Develop account plans that align with clients’ business objectives and the company’s priorities

Sales Presentations and Demonstrations

• Thoroughly understand the products or services being sold to effectively communicate benefits and features, and keep the products knowledge continuously on high level by using defined training tools and platforms
• Customize sales pitches to address the specific needs and pain points of the customer
• Provide product demonstrations if required, often using virtual meeting tools or by traveling on site. Sales Process Management
• Follow-up and process of sales leads moving through the sales funnel.
• Manage the sales pipeline including quotation process by maintaining up to date all the opportunities to ensure an accurate forecast
• Negotiate terms and closing sales deals.
• Handle the necessary paperwork and coordination to complete the sales transaction.

Collaboration and Reporting

• Work with other sales team members, marketing, and customer service to achieve sales goals.
• Prepare sales reports and provide feedback on market trends, customer preferences, and sales performance.
• Participate in the development of sales strategies and tactics.
• Participate to specific Marketing/Sales campaigns within the zone (Transversal sales tasks)

Customer Support and Follow-up

• Ensure customer satisfaction post-sale and handle any issues that arise.
• Identify opportunities to sell additional products or services (up-selling & cross-selling) to existing customers.
• Foster long-term relationships to encourage repeat business and referrals.

• Bachelor's Degree in Sciences, Engineering, or related subject, preferably with Life Sciences focus
• Demonstrated sales record successes and sustainable customer relationships records
• Initial experience in selling laboratory products (biotechnology) or experience in laboratory operations is preferred (ideally 3 years).
• Excellent verbal and written communication skills for engaging with customers effectively in the context of cold calling.
• Being able to listen to customers’ needs and concerns attentively helps in tailoring your sales approach and building trust with virtual approach
• Strong persuasion and negotiation skills.

• We truly appreciate our employees and their performance
• We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
• Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances