Inside Sales II - Emerging Industries

Posted 14 Days Ago
Be an Early Applicant
Huntersville, NC, USA
In-Office
Mid level
Hardware • Industrial • Automation • Manufacturing
The Role
Handles inbound customer inquiries, prepares quotes and orders, coordinates sales activities, supports distributors and field sales, and develops expertise in industrial products and customer needs. Participates in training, trade shows, and customer visits while managing order documentation and delivering positive customer experiences.
Summary Generated by Built In

Where would you like to shape the success of your future career: At a worldwide leading manufacturer of process measuring and control technology? In a family- owned company that values its more than 3,700 employees in more than 30 countries and sees them all as individuals? In a team that breaks new ground with courage and passion? 

Did you answer „Yes“ three times? Then it is time for us to make your acquaintance. 

RESPONSIBILITIES:

  • Answer incoming calls and emails to the Inside Sales Department. 
  • Generate Quotes, order entry, certificates, etc to move orders through the lifecycle.
  • Represent and coordinate Burkert’s offerings to potential and current customer base.
  • Partner and liaise effectively with Field Sales, Technical Sales and others to meet customer needs, drive full cycle sales coverage and achieve regional goals.
  • Collaborate and interface with other Burkert departments, distributors, OEMs  and channel partners, as needed.
  • Focus on a growing understanding of Burkert products, markets, applications, and distributor models.
  • Develop a functional understanding of the customer’s needs as related to the Burkert products or services being sold.
  • Complete rotation of training courses to gain knowledge of products, selling skills, customer relationship skills and others as needed.
  • Participate in trade shows and onsite/offsite customer visits as needed.
  • Other duties and responsibilities as assigned or required.

*This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.*

REQUIREMENTS:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

10% or higher depending on region, expectation is to travel as much as necessary to support your customers.

 

Education and Experience:

  • Bachelor degree is preferred
  • 3-5+ years of customer service and/or inside experience preferably in a manufacturing, office environment

 Skills:

  • Proficient in Windows and Microsoft Office, including CRM
  • Proficient using SAP Preferred
  • Mechanical aptitude and/or knowledge of industrial products preferred
  • Excellent interpersonal and communication skills both verbal and written.
  • Quick learner, receptive to coaching, and collaborative.
  • Exceptional time management, attention to detail, and follow-up skills
  • High energy, entrepreneurial spirit, initiative-taking, and goal oriented
  •  Uncompromising commitment to driving a positive customer experience each and every interaction

In return, we offer you exciting and challenging responsibilities, diverse perspectives with a high degree of individual freedom and a corporate culture that encourages you to use it.
Curious? Then we look forward to receiving your application.

Skills Required

  • 3-5+ years of customer service and/or inside sales experience
  • Bachelor's degree
  • Proficiency in Windows, Microsoft Office, and CRM systems
  • Proficiency using SAP
  • Mechanical aptitude and/or knowledge of industrial products
  • Excellent verbal and written communication skills
  • Strong time management, attention to detail, and follow-up skills
  • Ability to learn quickly, accept coaching, and collaborate effectively
  • High energy, initiative, entrepreneurial spirit, and goal orientation
  • Commitment to delivering a positive customer experience
  • Willingness to travel at least 10% or as necessary to support customers

Christian Bürkert GmbH & Co. KG Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Christian Bürkert GmbH & Co. KG and has not been reviewed or approved by Christian Bürkert GmbH & Co. KG.

  • Flexible Benefits — Flexible work options, including variable hours and home-office arrangements, are widely available and actively supported by management. Feedback suggests a family-friendly culture that helps people navigate different life phases.
  • Healthcare Strength — Healthcare offerings include medical coverage and access to a company doctor at some locations, alongside strong health and safety standards. These provisions are consistently referenced as part of a solid overall benefits package.
  • Retirement Support — Retirement plans, including 401(k) options in U.S. locations, are part of the benefits offering. This support complements broader benefits such as health coverage and paid time off.

Christian Bürkert GmbH & Co. KG Insights

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The Company
HQ: Ingelfingen
1,329 Employees

What We Do

Bürkert is a leading international manufacturer of measurement and control systems for liquids and gases, providing innovative solutions for industries such as chemical, food, and water treatment.

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