A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.
Major Tasks, Responsibilities and Key Accountabilities
Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
Handles payments securely, including credit card, check, and cash transactions.
Identifies stock products and recommends comparable alternatives.
Maintains margin goals within established pricing guidelines.
Coordinates with team members to ensure service commitments are met.
Nature and Scope
Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.
Preferred Qualifications
Basic computer proficiency.
Strong attention to detail and accuracy in transactional tasks.
Ability to communicate clearly and professionally with customers and associates.
Basic understanding of product categories and pricing guidelines.
Demonstrates teamwork and dependability in a fast-paced environment.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
Skills Required
- HS Diploma or GED strongly preferred
- 0-2 years of experience in area of responsibility
- Basic computer proficiency
- Strong attention to detail and accuracy
- Ability to communicate clearly and professionally
White Cap Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about White Cap and has not been reviewed or approved by White Cap.
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Leave & Time Off Breadth — Time off offerings include vacation, paid holidays, sick time, a wellness day, and parental leave, with flexibility to take time when needed. Some roles follow Monday–Friday schedules without weekends, supporting work-life balance.
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Retirement Support — Retirement savings are supported by a 401(k) with employer matching contributions. This complements other financial programs like HSAs/FSAs to strengthen overall financial security.
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Flexible Benefits — The package spans medical, dental, vision, company-paid life and disability, HSAs/FSAs, and an EAP, alongside options like legal and identity protection. Tuition and adoption reimbursements add flexibility for different life stages.
White Cap Insights
What We Do
White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com
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