Inside Sales Executive

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history. 

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.

Position Summary:

Are you a proactive and customer-focused individual with a passion for sales? Do you thrive in fast-paced and collaborative environments? As an Inside Sales Executive, you’ll be the first point of contact for all inquiries—whether online or offline—helping potential clients with their needs and guiding them toward the perfect solution. You’ll be responsible for hitting sales targets for our event hall and meeting rooms while ensuring every client receives top-tier service. From the first conversation to the final follow-up, you’ll be the go-to person, working closely with our operations team to deliver seamless, memorable experiences that keep clients coming back.

We want you to bring your energy, creativity, and expertise to create outstanding experiences for our clients every step of the way!

Job Description:

• To qualify and validate inbound leads (new members) to be part of our Coworking Space and maintaining excellent working relationships;

• To assign leads and provide support to the Sales Team till the closing stage

• To optimize the sales conversion process and close sales leads for all coworking products

• To be responsible for event hall and meeting rooms sales and meet monthly sales target

• To consistently meet given goals and matrices and willing to work hard towards meeting those goals

• To assist in coordinating with clients on matters related to events/meeting rooms sales

• Sales Optimisation & Market Analytics

• Create compelling video content and promotional materials to highlight our event spaces and meeting rooms, attracting potential clients and enhancing their experience at our Coworking space.

• Other outlet related matters that are consolidated

• Providing support to the sales team on solutions and proposals

• Additional ad-hoc task as assigned by your Superior or Management

• To perform cold callings and customer phone calls required for sales conversion

Job Requirement(s):

• Able to work in a fast paced environment

• Having a sales and customer service mindset

• Experience in Property or Real Estate industry will be an added advantage

• At least 1 year of experience is required for this position 

• Proven track record on sales experience - meeting or exceeding given targets

• Ability to drive sales from planning to the closing stage

• Excellent communication, presentation, negotiation and listening skills

• Skilled in producing compelling video content and creating promotional materials

• Self-starter individuals with a strong drive to achieve 

• Must have good communication and written skills in English and Bahasa Malaysia language.

• Proficiency in Mandarin is an advantage, as it will facilitate communication with our Mandarin-speaking clients from China.

• Great analytical skills to assess and drive sales results

Bonus points if you have:

• An entrepreneurial mindset with proactiveness and can do attitude

• A sharp mind 

• Outspoken personality