Inside Sales Executive Lead

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale,  at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

As our Inside Sales Executive Lead, you’ll be the trusted mentor and motivator for our Inside Sales team, helping them sharpen their skills, build confidence, and deliver exceptional results. You’ll provide day-to-day support, lead by example, and play a hands-on role in driving sales performance.

You’ll also work closely with the Head of Sales to implement and refine strategy, ensuring our team is set up for success. This role is perfect for a high-performing sales professional who’s ready to take that next step into leadership, blending sales excellence with coaching and team development.

Key Responsibilities:

• Mentor and support Inside Sales team members to strengthen their sales techniques and technical know-how.

• Act as 2IC to the Head of Sales, assisting with daily team operations and motivation.

• Qualify and convert inbound leads from calls, live chat, web enquiries, and partner referrals.

• Conduct outbound calls to engage prospects, convert them into customers, and drive revenue growth.

• Collaborate with Sales Ops, Marketing, Product, Risk, and Compliance to improve sales processes and outcomes.

• Maintain accurate pipelines and customer records in Salesforce, ensuring timely and effective follow-ups.

• Provide insights and reporting to support strategic decision-making.

• Ensure compliance and accuracy in all onboarding documentation.

• Foster a positive, high-performance team culture where everyone thrives.

This role offers a base salary of $90, 000 - $110, 000 plus superannuation and commission, with an On Target Earnings (OTE) of $130,000+ per annum. To support you as you ramp up, we’ll guarantee a minimum of $1,000 in commission each month for your first six months.

We’re looking for someone who will stand by our values and bring them to life - a brand ambassador who collaborates and  partners with the business.

You are a confident, approachable, and results-driven sales professional who leads by example. You thrive on hitting targets, building strong customer relationships, and lifting the performance of those around you.

You will bring:

• Proven success in inside sales (inbound or outbound).

• Experience mentoring, guiding, or coaching others — formally or informally.

• A collaborative and supportive leadership style that inspires confidence.

• Strong sales, communication, and negotiation skills.

• Proficiency in Salesforce and CRM systems.

• Commercial awareness with a keen eye for detail.

• A passion for achieving exceptional customer outcomes and results.

• Ambition to grow into a formal leadership position over time.

Join a leading global technology brand that offers benefits you’ll actually value, including: 

• Flexible work arrangements that support your unique needs.

• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

• Women in Digital membership, granting you access to a host of member industry events and resources.

• Additional birthday, community giving, wellness and study leave.

• Our free and confidential Employee Assistance Program counselling service and wellbeing resources.

• A jam-packed calendar of cultural celebrations and social activities.

• Global career and professional development opportunities.

• Salary sacrifice and an Employee Stock Purchase Plan.

Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application.

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruitment agencies contact us regarding this position.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].