Inside Sales Executive

AVIAREPS has over 30 years experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world’s leading GSA and Tourism representation organization with more than 75 offices in over 70 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.

Inside Sales Executive – Online Airline Account

Location: Lisbon city office, Portugal

Reports to: Sales Manager Portugal

Job Purpose

The Inside Sales Executive is responsible for supporting the commercial growth of a leading online airline in the Portuguese market through proactive remote account management. The role focuses on developing relationships with travel agencies, tour operators and corporate clients, increasing revenue, identifying new business opportunities and providing high-quality commercial support.

Key Responsibilities

• Manage and grow a portfolio of travel trade and corporate accounts through telephone calls, email and virtual meetings.
• Identify, prospect and acquire new customers across the travel trade and corporate segments.
• Promote the airline's products, routes, fares, services and sales campaigns.
• Identify, develop and follow up on new sales opportunities.
• Prepare commercial proposals, quotations and presentations.
• Support group requests, series opportunities and commercial negotiations.
• Organize and support webinars, product training sessions and commercial events.
• Maintain complete and accurate CRM records and prepare regular sales and activity reports.
• Build strong customer relationships and ensure a high level of satisfaction and retention.

Profile

• Experience in inside sales, business development, or commercial account management.
• Experience in the aviation, travel, or tourism industry is an advantage.
• Strong sales, communication, negotiation, and relationship-building skills.
• Proactive, organized, and results oriented.
• Proficiency in Microsoft Office and CRM systems (Salesforce, HubSpot, or similar).
• Knowledge of GDS systems (Amadeus, Travelport, or Sabre) is a plus.
• Fluency in Portuguese and English is required; Spanish is an advantage.

Key Performance Indicators (KPIs)

• Revenue generated from the assigned portfolio.
• Number of commercial contacts and customer interactions.
• New accounts acquired.
• Sales opportunities created and converted.
• Proposal conversion rate.
• Reactivation of inactive customers.
• CRM data quality and accuracy.
• Customer satisfaction and retention.

What We Offer:

• The opportunity to join AVIAREPS, the world's leading airline representation company.
• A key role supporting the operations of a leading online airline in Portugal.
• Initial and ongoing professional training.
• An international and multicultural working environment.
• Excellent career development opportunities within a global organization.
• Competitive salary and benefits package, commensurate with experience.

Interested? If you are passionate about aviation, sales, business development and building strong customer relationships, we would be pleased to hear from you. Please apply directly through the following link: Inside Sales Executive

For any enquiries, please contact Ibelhin Polo at [email protected], Carla Silva at [email protected] & Joan Creixell at [email protected].

AVIAREPS SPAIN S.L., with VAT ID B84594217 and contact person Ibelhin Polo, will process the data received when applying for the position in question as the data controller. This process is carried out for the purpose of managing the currently active selection process based on the application of precontractual measures under Article 6.1. b) of the GDPR, as well as for future selection processes if your profile is of interest, based on consent under Article 6.1 a). AVIAREPS SPAIN S.L. will not disclose your data to third parties except where required by law. Additionally, your CV will be retained for a maximum period of 2 years, after which it will be destroyed. You may also exercise your rights of access, rectification, erasure, objection, restriction of processing, data portability, and to not be subject to automated individual decision-making, or obtain additional information about the processing by contacting: [email protected]