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Job Description:
Job Summary
We are seeking a dynamic and self-motivated Inside Sales Executive who will be based in Surabaya, East Java to join our team. This exciting opportunity offers the ability to develop, maintain relationships with key customers and manage the promotion and strategic sales. You will be responsible for hunting, discovering and pursuing new sales prospects and maintaining customer satisfaction, managing East Java and Bali territory.
Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.
Job Responsibilities
- Achieve sales targets set by management, by growing Small to Medium-Sized customer segment within the set revenue band or defined customer industry segment.
- Conduct in-person sales calls/online meeting with potential accounts to identify customer business needs, introduce additional products and services and to retain current business within assigned territory.
- Generate Revenue and Volume through Conversion, Penetration, and Retention.
- Manages existing accounts and responds to customers’ queries, complaints and questions in a timely, accurate manner and to provide appropriate solutions.
- Maintain up-to-date knowledge of UPS products and services and well aware of competitors’ strategies and capabilities to position UPS product advantageously.
- Review current contracts to ensure contractual compliance with stated terms and facilitate preparation of new contracts that meet customer’s shipping needs.
- Support and implement Region and Local-strategic initiatives.
Job Requirements
- Possess a Bachelor’s Degree in Logistics and Transportations or equivalent.
- Minimum 3 years of relevant experience in similar capacity or from corporate sales background. Prior experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be advantageous.
- Solid negotiation skills with the ability to communicate effectively in English language (both oral and written) along with their Native language and able to work well with people across all levels.
- Excellent interpersonal skill which includes conducting presentation to stakeholders.
- Customer oriented, passionate, sales driven and highly motivated with the ability to understand customers’ perspective and think win-win.
- Fast learner with proven sales track record who thrives in fast paced, client-facing environment.
- Candidate must be comfortable to work at back office regularly.
- Require demonstrated skills in MS Office Programs (MS Word, MS Excel, MS Power Point).
Employee Type:
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