Inside Sales Engineering Manager - Hybrid

The Inside Sales Engineering Manager will focus on leading a small team to support the Inside Sales organization in executing strategies to generate leads and drive revenue  growth.

Key Responsibilities:

Team Leadership & Strategy:

Lead the inside sales engineering team, set and monitor sales quotation KPIs, create account and region strategies for balanced workloads, and coordinate with sales, product, and order management teams.

Sales & Technical Support:

• Develop and optimize a team framework for internal tasks.
• Oversee proposal and deliverable creation.
• Draft initial technical responses to RFPs/RFIs.
• Ensure deliverables satisfy customer-facing team requirements.

Customer Engagement:

• Maintain strong partnerships with sales and sales engineering.
• Serve as an escalation contact for sales team priorities.
• Collaborate strategically with sales on major projects and campaigns.

Reporting & Forecasting:

Prepare team reports for each month, quarter, and year. Review performance data and recommend changes.

Desired Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Science, or related field
• 5+ years of experience in engineering or sales engineering in the telecommunications industry
• US Citizens Required
• 1 – 2 years management experience.
• Strong understanding of telecommunications solutions
• Excellent communication and interpersonal skills

Preferred Skills:

• Experience with CRM tools (e.g., Salesforce).
• Familiarity with IP networking, security, and data management
• Proficiency in Microsoft Office applications

Soft Skills:

• Strategic thinking and problem-solving
• Ability to motivate and lead teams
• Customer-centric mindset
• Adaptability in a fast-paced environment

• Base Salary: $105,000 – $115,000 per year
• Variable Pay: Eligible to participate in Ribbon's Sales Compensation program
• Benefits: Comprehensive benefits package, including health, dental, and vision insurance
• 401(k): Competitive 401(k) plan with company match

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.