JOB DESCRIPTION
Role Responsibilities:
Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions
Increase customer share of wallet and improve sales mix
Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool
Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management
Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory
Problem solving to resolve customer issues and ensure a positive customer experience
Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions
Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided
Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
Credit and Accounts Receivables management
This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Perform other duties as assigned.
Qualifications/Skills/Job Requirements (About you):
Experience in sales or an equivalent in the food service industry preferred, but not required
Completion of post-secondary education or equivalent experience.
Strong communication and customer service skills; ability to effectively communicate with internal and external teams
Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
Proactive, self-directed, with the ability to structure a weekly schedule to be successful
Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
Flexible work schedule, including Sundays and holidays.
Valid driver’s license with access to a vehicle may be required as there will be some local ad-hoc travel
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.
COMPANY OVERVIEW
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Our Purpose: Connecting the world to share food and care for one another
Our Mission: Delivering success for our customers through industry-leading people, products and solutions
Our Identity: Together we define our future of foodservice and supply chain
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)
ADDITIONAL INFORMATION
This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.
This Job Requisition is for an existing vacancy.
Skills Required
- Experience in sales or food service industry preferred
- Completion of post-secondary education or equivalent experience
- Strong communication and customer service skills
- Solid analytical problem-solving skills
- Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
- Valid driver's license with access to a vehicle may be required
Sysco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.
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Healthcare Strength — Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
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Retirement Support — A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
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Pay Growth & Progression — Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.
Sysco Insights
What We Do
Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
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