Inside Sales Business Development

Posted 5 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
56K-83K Annually
Entry level
Information Technology • Logistics • Software
The Role
Contacts existing and prospective customers by phone, identifies products and services that address their needs, and sells relatively simple solutions to end-user or channel-partner accounts. Manages routine customer objections, answers basic technical questions, presents product features and benefits, and meets individual revenue quotas through many small sales. This is a fully onsite role in Chicago expected to start in Summer 2027.
Summary Generated by Built In

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.


Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.


Come make an impact every day at Zebra.

What We're Looking For:

Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Observes and participates in identifying products and/or services that can benefit customer needs. Responsible for selling relatively simple products or services to end user or channel partner accounts. Typically, smaller accounts, unless partnered with a more senior Account Manager or Channel Manager.

This position requires fully onsite work in the Chicago, IL office. 

This position is expected to start in Summer 2027.

Essential Duties and Responsibilities:

Knowledge/Expertise

Technical Skills

  • Requires basic technical product knowledge

Knowledge of Zebra

  • Has solid understanding of Products/Services sold

Sales Skills

  • Understands Solution Selling concepts and overcomes customer objections; solid communication skills

Managerial Skills

  • Understands where to turn for answers

Business Acumen

  • Understands basics of customer needs and/or business and drivers of Zebra; presents product characteristics (features/benefits)

Market/customer Knowledge

  • Understands competitive strengths and weaknesses

Solution Complexity/Strategic Thinking

Nature of Problems Solved

  • Solves routine, simple problems (e.g., overcoming common objections)

Role in Addressing Problems

  • Understands and responds with answers to customer's technical questions

Complexity of Solutions

  • Typically low to medium complexity (e.g. routine feature/benefit analysis)

Freedom to Act

Level of Guidance

  • Makes decisions based on established practices/policies and within fairly well defined parameters; proceeds independently and proactively on relatively routine issues/problems

Takes Direction From Supervisor and established practices and policies

Customer Interface

Role

  • Acts independently or as a team member

Level of Customer Contact

  • End users for small items; retail management or influencers on larger teams

Main Level of Interaction

  • Participates in the process or closer for smaller sales

Required Knowledge of Customer

  • Buying drivers and unique business challenges

Accountability

Business and Financial Impact

  • Responsible for individual revenue attainment with established prices and personal expenses

Relative Size and Scope

  • Relatively small individual quotas for the business overall

Types of Projects

  • Many small routine deals

Strategic Impact for Zebra

  • Low / short-term

Required Qualifications: 

  • Bachelor's Degree or equivalent experience
     

Preferred Qualifications: 

  • Successful completion of a Zebra Technologies Internship

  • Requires basic technical product knowledge

  • Understands Solution Selling concepts and overcomes customer objections

  • Solid communication skills

  • Understands where to turn for answers

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

$55,520.00 - $83,280.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

Skills Required

  • Bachelor's degree or equivalent experience
  • Successful completion of a Zebra Technologies internship
  • Basic technical product knowledge
  • Understanding of solution selling concepts and ability to overcome customer objections
  • Solid communication skills
  • Ability to identify where to turn for answers

Zebra Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zebra Technologies and has not been reviewed or approved by Zebra Technologies.

  • Strong & Reliable Incentives Incentive programs include an annual cash bonus plan for regular employees and robust commission structures in sales, forming a meaningful part of total compensation. These incentives are consistently available and valued in corporate, administrative, and sales roles.
  • Healthcare Strength Core medical, dental, and vision coverage is comprehensive, complemented by company-paid life and disability insurance, telemedicine access, and an EAP. Coverage quality is generally regarded as strong across official materials and documented program summaries.
  • Leave & Time Off Breadth Time-off offerings include robust PTO, paid holidays, a company-wide zDay, volunteer time off, and meeting-light or flexible Friday programs. Paid parental leave and community service days further expand leave options, with availability outlined on company benefits pages.

Zebra Technologies Insights

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The Company
HQ: Lincolnshire, IL
8,760 Employees
Year Founded: 1969

What We Do

Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.

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