Inside Sales Associate

Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We’re leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world’s renewable energy transition and create a more sustainable, resilient energy future for everyone.

With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we’re not just building products we’re powering communities and making a difference worldwide.

The Inside Sales Associate is responsible for supporting the Regional Business Development team with existing clients and prospects and supporting all steps of the Sales cycle including quoting, presentation on products and services, marketing support, maintaining Sales Pipeline and managing Tender process.
The ideal candidate is an excellent communicator who is organized, methodical, and comfortable working in a fast-paced, project-oriented environment with multiple stakeholders.​

Responsibilities:

• Manages sales presentation about the company and its products and services, with support from the BD Managers and/or GM.
• Engages with Clients and tracks progress. Supports their requests and liaises with Applications and BD team.
• Provides Clients proactively with updates on products and pricing.
• Is responsible for coordinating, developing, and tracking all bid, tender, and proposal activities in APAC ensuring all requirements, deadlines, and formats are met.​ This role focuses on creating high-quality proposal content and reusable templates, managing cross-functional inputs, and ensuring timely, accurate responses to RFPs and other customer requests.​
• Works closely with cross-functional teams (sales, engineering, project management, finance, legal, operations) to gather technical, commercial, and project information required for bids and proposals.​
• Interacts with:
  • the Applications team to prepare size models and provide technical support, as requested by the Client.
  • the Financial Analysist team to prepare project offers and supporting information.
• Coordinate internal reviews and approvals, ensuring all stakeholders have visibility of timelines and responsibilities.​
• Provide timely follow-up to internal and external stakeholders on outstanding information, clarifications, and submission status.​
• Draft, format, and assemble proposal documents, RFP responses, and supporting materials that are clear, consistent, and aligned with brand and compliance standards.​
• Develop, own, and continuously improve proposal templates, standard content, and document libraries that can be reused across opportunities.​
• Contribute to internal process improvement initiatives related to bidding, proposal development, and sales operations, and support preparation of customer-facing materials for events or presentations as needed.​
• Track and maintain an organized register of all tenders, proposals, and RFPs, including status, deadlines, deliverables, and outcomes.​
• Support Regional Business Development Manager to:
  • fulfill sales objectives and inputs to Management presentations, including win/loss analysis, pipeline visibility, and continuous improvement actions.​
  • create and track quotes within CSI CRM tools
  • update Sales Pipeline tracker and management presentations 
  • provide feedback / inputs to Sales strategy.
• Qualifies new prospects and supports the Client set-up process (NDA, ABAC process).
• Assists Sales and Marketing in exhibition/trade show preparation and attendance.

Required Qualifications and Skills:

• Experience in bid coordination, proposal development, sales support, project coordination, or a similar client-facing support role, ideally in a B2B or technical environment.​
• Experience in Solar or BESS Industry a plus but not required.

• Excellent customer service, and Strong written and verbal communication skills with the ability to translate technical and commercial inputs into clear, professional proposal content.​
• Bachelor’s degree preferred, or equivalent combination of education and relevant experience.​

• Proficient in MS office (Excel, PowerPoint) and experience with Salesforce (or similar CRM software) is a plus.
• Ability to communicate information and ideas clearly, concisely and professionally.
• Results oriented, self-motivated, and comfortable working in a fast-paced, growing business with evolving processes.
• Highly organized and methodical, with strong attention to detail, document control, and deadline management.​
• Demonstrated ability to work with cross-functional teams and manage multiple concurrent bids or projects, and to prioritize and multi-task.
• Ability to travel occasionally and attend a trade show (2 days) once a year.

At e-STORAGE, you’re more than just an employee—you’re part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn’t just the right thing to do—it’s the secret to our success. Here, you’ll find:

• Integrity: We do what’s right, always.

• Innovation: We encourage fresh thinking and bold ideas.

• Quality: We take pride in delivering excellence, every time.

• Customer Focus: We listen, we care, and we deliver.

• Sustainability: We’re passionate about protecting our planet for future generations.

• Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.

• Work on projects that matter—helping to build a cleaner, greener world.

• Thrive in a supportive, collaborative environment where your growth is our priority.

• Enjoy a competitive salary and a generous benefits package.

• The right mix of education, experience, and skills for the role.

• Great communication, teamwork, and problem-solving abilities.

• A true commitment to safety, ethics, and sustainability.

We offer a competitive salary, performance bonuses, and a comprehensive benefits package—including health coverage, retirement plans, paid time off, and more.

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