Inside Sales Associate

Posted Yesterday
Be an Early Applicant
Raleigh, NC
In-Office
20-25 Hourly
Junior
eCommerce • Sales • Sports
The Role
The Inside Sales Associate assists customers with purchases, processes orders, resolves complaints, and maintains product delivery schedules while handling data entry and warehouse duties.
Summary Generated by Built In

Location: Raleigh, NC - 24; 3025 Stony Brook Dr, Raleigh, North Carolina - 27604

Pay: $20 - $25 / hour and up to $2,500 through our performance bonuses.

Work Hours: Monday - Friday 7AM - 5PM

You want Benefits? You’ve got it! Our generous benefits package includes: 

  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

  • 401 (k) with generous company match

  • 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)

  • 100% employer paid Life Insurance and Long-Term Disability Insurance

  • Paid Parental Leave

  • Fully Funded Tuition Education Programs

  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

  • Employee Stock Purchase Plan

  • Employee Discounts and much more!

What to Expect?

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.
 

On a daily basis our Inside Sales Associate:

  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.

  • Processes, pulls and distributes customer products quickly and efficiently.

  • Handles questions and complaints in a timely and professional manner.

  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.

  • Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.

  • Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.

  • Assists in receiving, shipping, and general warehouse duties.

What You Will Need:

  • High school diploma or GED.

  • 1+ years related inside sales experience preferred.

  • The ability to move 100 pounds with a dolly.

  • Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.

  • Strong customer-service attitude.

  • Good computer skills including MS Office programs.

  • Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.

  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

  • To be 18 years of age or older to apply.

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success.  As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!  We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. 

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

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The Company
Covington, La
2,518 Employees
Year Founded: 1983

What We Do

With more than 6,000 employees and over 420 locations worldwide, POOLCORP leads the pack as the world's largest wholesale distributor of swimming pool supplies, equipment, and related leisure products.

With Sales Centers located across North America (US, Canada, and Mexico), Europe (France, UK, Spain, Portugal, Italy, Belgium, Germany, and Croatia), and Australia, we distribute a broad range of products to roughly 125,000 customers around the world, serving four principal markets:
- Remodelers and builders installing new swimming pools and refurbishing existing pools
- Independent specialty retail stores selling outdoor living products to consumers
- Service companies performing pool and hot tub maintenance and repair
- Contractors serving in the irrigation and landscape maintenance markets

POOLCORP’s Sales Center networks distribute non-discretionary pool maintenance products such as chemicals and replacement parts and discretionary products such as packaged pool kits, whole goods, irrigation, and landscape products. The product mix also includes a complete line of commercial and residential irrigation products and parts, power equipment for the professional landscape market, specialty products such as outdoor lighting, grills, and outdoor kitchen components, golf irrigation, and water management products.

We recognize our responsibility to contribute to the sustainability of our environment. POOLCORP is taking strides towards reducing our carbon footprint, providing product choices that allow our customers to reduce their environmental impact, and implementing health and wellness programs company-wide to improve the lives of our employees.

POOLCORP focuses on exceptional value and promoting growth for our customers' businesses, expanding opportunities for our employees, and increasing returns for our shareholders. We strive to locate products at the lowest possible cost while maximizing supply logistics to deliver the best value to our customers

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