Description
The Inside Sales Associate will be responsible for customer service, office administration, and sales support. Provide customer service via answering phone calls and customer inquiries to provide timely and accurate updates on orders and quotes. Assist with office duties including completing paperwork, order entry, and other office work as requested.
Responsibilities:
- Enter orders into computer system.
- Communicate with warehouse workers and customers.
- Call customers to confirm orders and provide approximate shipment and arrival times.
- Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
- Provide proof of deliveries to the customers.
- Support sales team with quotes and basic customer inquiries.
- Placement and tracking of purchase orders with vendors.
- Monitor inventory levels of components against open orders and determining re-order amounts and timing.
- Assist in maintaining accurate cost data on components and package.
- Assists warehouse/driver in pulling material for customer pickups and deliveries as needed
- Will be required to perform all other duties as requested, directed, or assigned.
Requirements
Qualifications:
- One year of experience within an office environment, required.
- Experience working with Microsoft Office Products
Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.
- Health benefits include medical, dental and vision insurance. A wellness program with incentives.
- Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
- Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
- Additional perks include employee discounts, company events and recognition programs.
***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***
Skills Required
- At least one year of experience in an office environment
- Experience working with Microsoft Office products
What We Do
BayView Industries of Green Bay Inc, a member of The Bay Family of Companies, is a leading OEM manufacturer specializing in precision-machined, wood laminated components. The company provides high-quality laminated products, wood partitions, and fixtures for the office furniture, hospitality, healthcare, and institutional markets, focusing on mass customization and innovation to serve as a strategic partner to end-product manufacturers.
