Position Purpose:
Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Pool industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue. *Hourly plus commission.
Key Responsibilities:
Identify and qualify new business leads and opportunities.
Foster good relationships with both internal and external customers to maximize sales opportunities.
Support outside sales team in the manage of customer accounts and order processing.
Prepare product demonstrations, presentations and proposals to potential clients.
Track and report sales performance using sales CRM.
Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
Maintain meticulous records of sales interactions, quotes, and transactions.
Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
Work directly with the Sales Enablement Team to drive revenue
Drives adoption of digital resources to improve efficiency and sales effectiveness.
Minimum Qualifications:
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
Problem-solving abilities.
Excellent customer service skills with a focus on customer satisfaction and relationship-building.
Detail-oriented with strong organizational and time management capabilities.
Entrepreneurial spirit, with self-motivation and enthusiasm for the business.
Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
A high school diploma is required OR Bachelor’s degree in marketing, Business Administration, or relevant field is preferred.
Minimum Years Of Work Experience:
Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.
Proven experience in an inside sales role or similar, experience in B2B sales.
Successful completion of a criminal and driving background check, as well as a pre-employment drug test.
Job Location:
313 W Fallbrook Ave Fresno, CA 93711
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.Skills Required
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
- Proficiency with relationship management software and internet navigation
- Bilingual English and Spanish communication skills
- Problem-solving abilities
- Excellent customer service and relationship-building skills
- Strong organizational and time management skills
- Self-motivation, enthusiasm, and an entrepreneurial spirit
- Ability to work cohesively within a team environment
- High school diploma
- Bachelor's degree in marketing, business administration, or a relevant field
- Experience assisting customers with purchasing needs in person or by telephone
- Experience or strong interest in generating sales opportunities through proactive calling
- Experience in inside sales or a similar role
- B2B sales experience
- Successful completion of criminal and driving background checks
- Successful completion of a pre-employment drug test
What We Do
Heritage Pool Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come.
