At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
We are looking for a dynamic and results-oriented Tele Sales Professional to generate sales by engaging with prospective customers over the phone. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to convert leads into successful business opportunities.
Key Responsibilities
- Make outbound calls to prospective customers from assigned leads or databases.
- Understand customer requirements and recommend suitable products or services.
- Generate qualified leads and convert them into sales opportunities.
- Achieve daily, weekly, and monthly sales targets.
- Build and maintain strong relationships with potential and existing customers.
- Handle customer queries, objections, and concerns professionally.
- Follow up with interested prospects until closure.
- Maintain accurate records of customer interactions in the CRM system.
- Coordinate with internal teams to ensure a seamless customer experience.
- Stay updated on product knowledge, market trends, and competitor activities.
- Bachelor's degree in any discipline (preferred).
- 1–3 years of experience in telesales, inside sales, customer service, or outbound sales.
- Freshers with excellent communication skills may also be considered.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Target-driven with a proven ability to achieve sales goals.
- Basic computer proficiency and familiarity with CRM tools.
- Ability to handle objections and build rapport with customers.
- Good time management and organizational skills.
- Ability to work independently as well as in a team environment.
- Experience in B2B or B2C telesales.
- Prior experience using CRM platforms such as Salesforce, Zoho CRM, HubSpot, or similar.
- Experience in lead generation and cold calling.
Skills Required
- Bachelor's degree in any discipline
- 1-3 years of experience in telesales, inside sales, customer service, or outbound sales
- Freshers with excellent communication skills may also be considered
- Excellent verbal communication and interpersonal skills
- Strong persuasion and negotiation abilities
- Target-driven with a proven ability to achieve sales goals
- Basic computer proficiency and familiarity with CRM tools
- Ability to handle objections and build rapport with customers
- Good time management and organizational skills
- Ability to work independently as well as in a team environment
- Experience in B2B or B2C telesales
- Prior experience using CRM platforms such as Salesforce, Zoho CRM, HubSpot, or similar
- Experience in lead generation and cold calling
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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